Director – U.S. Issuing Financial Crimes Center of Excellence, Transformation & Governance

American Express

. Create and manage a multi-year roadmap across workstreams for Financial Crimes transformation focused initially on USCS and US-GCS .

Posted 11/6/2026full-timeNew York City • New York • United StatesLead💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in financial crime risk management, governance structures, and control frameworks while effectively leading multi-year strategic programs across cross-functional teams. Proven ability to analyze complex processes and drive innovative solutions in a fast-paced environment.

Highest-signal resume keywords

Financial Crimes TransformationGovernance StructuresProgram ManagementCross-Functional LeadershipStrategic Vision

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Crime Risk ManagementControl FrameworksGovernanceProgram ManagementProcess AnalysisReporting DevelopmentCompliance ManagementControl MappingTesting and Training FacilitationStrategic Initiative Leadership

Soft Skills

Excellent CommunicationInterpersonal SkillsAdaptabilitySelf-StarterChange Management

Industry Keywords

Financial CrimesUSCSUS-GCSRisk Management FrameworksExecutive CommunicationBest-in-Class ControlsMulti-Year RoadmapCross-Functional TeamsTarget Operating ModelsInnovative Solutions

About the role

Key responsibilities & impact

Create and manage a multi-year roadmap across workstreams for Financial Crimes transformation focused initially on USCS and US-GCS
Partner with GFCC, first-line business unit teams, and Global Risk and Compliance groups to implement financial crime risk management frameworks
Create and maintain first-line financial crimes governance structures and control mapping
Facilitate relevant testing and training with business unit teams
Develop reporting to measure program health and proactively manage issues
Drive recurring communications and executive materials to ensure transparency and shared understanding
Partner with product, capabilities, and data governance teams to build future-state financial tools and capabilities
Review and challenge controls and manage compliance with financial crime regulations
Build external perspective and best-in-class financial crime controls and frameworks

Requirements

What you’ll need

Prior experience in transformation and program management with strong understanding of governance, target operating models, and control frameworks
Experience leading multi-year strategic programs across multiple cross-functional/Business Unit teams
Proven ability to analyze complex processes and drive innovative solutions
Ability to self-start, define a strategic vision, and drive results independently
Ability to think strategically and lead large-scale, cross-functional strategic initiatives
Demonstrated adaptability in a fast-paced environment and ability to manage others through change
Excellent communication and interpersonal skills, with ability to obtain buy-in from senior business unit and technology counterparts
8+ years of relevant work experience
Employment eligibility to work with American Express in the U.S.; visa sponsorship will not be pursued

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Equity, if applicable