Director, U.S. Supervisory Affairs

American Express

. Manage regulatory interactions with a focus on operational excellence, relationship management, and strategic supervision .

Posted 11/11/2026full-timeNew York City • New York • United StatesLead💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in regulatory relationship management and compliance, with a strong focus on operational excellence and strategic supervision. Proven ability to lead teams, manage complex projects, and ensure accurate and timely responses to regulatory inquiries.

Highest-signal resume keywords

Regulatory Relationship ManagementProject Tracking and ReportingLeadership and Team DevelopmentCompliance with Confidential Supervisory InformationInteracting with Federal Banking Regulators

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Regulatory Exams ExecutionRegulatory Information Requests ManagementStrategic GuidanceOperational ExcellenceRisk Management

Soft Skills

Excellent Organizational SkillsStrong Interpersonal SkillsExcellent Written and Oral Communication SkillsStrategic MindsetSelf-Motivated

Industry Keywords

Regulatory SupervisionComplianceConfidential Supervisory InformationFederal Banking RegulatorsRisk Management

About the role

Key responsibilities & impact

Manage regulatory interactions with a focus on operational excellence, relationship management, and strategic supervision
Execute regulatory exams, including developing meeting agendas and materials and leading preparation sessions with executive leaders and their teams
Manage Regulatory Information Requests from receipt through response delivery, ensuring responses are accurate, timely, and complete
Lead regulatory response and remediation processes, including project tracking, reporting, and coordination through closure of findings
Monitor supervision and emerging focus areas and provide strategic guidance to internal stakeholders
Lead a team of professionals and provide coaching and development opportunities
Develop subject matter expertise and serve as liaison between stakeholders and corresponding supervisors
Ensure compliance with requirements for handling and sharing Confidential Supervisory Information (CSI) according to regulatory guidance and internal procedures

Requirements

What you’ll need

6+ years of relevant work experience, preferably in regulatory relationship management, risk management, compliance, legal, or related functions
Broad understanding of the remit and lifecycle of regulatory supervision
Experience interacting with supervisory teams of federal banking regulators, responding to their inquiries, or remediating their findings
Excellent organizational skills and attention to detail
Ability to handle multiple complex projects concurrently within a deadline-driven environment
Strong interpersonal skills and ability to build relationships at all levels of the organization and with agency personnel
Excellent written and oral communication skills, including communicating complex issues clearly and succinctly
Strong leadership skills, including ability to lead teams and drive coordination and results in a cross-functional environment
Strategic mindset, sound judgment, and comfort and tact challenging perspectives
Self-motivated with a high level of personal energy and commitment
Bachelor’s degree required
Relevant advanced degree or equivalent experience is a plus

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Equity, if applicable