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Executive Assistant – Fixed Term Contract, 12-month Secondment
American Express. Partner closely with leaders, acting as an extension of their office to support strategic priorities and day-to-day operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex executive calendars, coordinating international travel, and preparing expense reports while maintaining confidentiality and exercising sound judgment. Strong organizational and communication skills are essential for supporting strategic priorities and fostering relationships across the organization.
Highest-signal resume keywords
Executive Calendar ManagementInternational Travel CoordinationExpense ReportingMicrosoft 365 ProficiencyRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Calendar ManagementExpense ReportingTravel CoordinationEvent CoordinationDocumentation Maintenance
Soft Skills
Attention to DetailProblem SolvingCommunication SkillsOrganizational SkillsDiscretion
Tools & Technologies
Microsoft OutlookMicrosoft TeamsMicrosoft WordMicrosoft PowerPointMicrosoft ExcelSlack
Industry Keywords
Matrixed OrganizationExecutive SupportConfidential InformationStakeholder EngagementOnboarding Support
About the role
Key responsibilities & impact- Partner closely with leaders, acting as an extension of their office to support strategic priorities and day-to-day operations
- Manage highly complex calendars across multiple time zones, balancing competing priorities and optimizing leader time
- Coordinate domestic and international travel arrangements, including detailed itineraries, logistics, and travel-related documentation
- Prepare, reconcile, and submit expense reports accurately and in compliance with company policies
- Coordinate leadership meetings, Town Halls, off-sites, executive reviews, and employee engagement events, ensuring seamless logistics and execution
- Build and maintain strong relationships with executive offices, business partners, and stakeholders across the organization
- Anticipate business needs, identify potential issues, and proactively resolve scheduling and operational challenges
- Support onboarding and organizational changes, including equipment requests, access management, distribution lists, organization charts, and team communications
- Maintain team documentation, administrative processes, and operational trackers to ensure efficient business operations
- Partner with the broader Executive Assistant community to share best practices, provide cross-coverage, and support enterprise initiatives as needed
- Handle highly confidential information with discretion, professionalism, and sound judgment
Requirements
What you’ll need- Demonstrated experience supporting executives within a complex, matrixed, global organization
- Proven ability to manage multiple priorities while maintaining exceptional attention to detail and accuracy
- Excellent organizational, planning, and time management skills
- Strong written and verbal communication skills with the ability to interact professionally at all levels of the organization
- Ability to exercise sound judgment, maintain confidentiality, and proactively solve problems with minimal direction
- Experience managing complex executive calendars, international travel, expense reporting, and executive meetings
- Proficiency with Microsoft 365 applications, including Outlook, Teams, Word, PowerPoint, and Excel
- Proficiency with Slack
- Employment eligibility to work with American Express in the UK is required; the company will not pursue visa sponsorship
- Preferred: Experience supporting Vice President or Executive-level leaders
- Preferred: Ability to anticipate business needs and proactively identify opportunities to improve executive and team effectiveness
- Preferred: Experience coordinating large-scale leadership meetings, Town Halls, and employee engagement events
- Preferred: Strong relationship management skills with the ability to influence and collaborate across multiple organizations
- Preferred: Comfortable working in a fast-paced environment with changing priorities and tight deadlines
- Preferred: Demonstrated ability to work independently while exercising discretion and sound business judgment
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities