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Infrastructure Engineer II – Core Platforms
American Express. Design infrastructure deployment configurations and implementations in accordance with technical requirements and standards .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and implementing AI-enabled infrastructure solutions, with a strong focus on Kubernetes, Ansible, Terraform, and cloud platforms. Proficient in optimizing performance, reliability, and cost for production AI workloads while integrating observability and FinOps practices.
Highest-signal resume keywords
Kubernetes-Based AI PlatformsAnsible, Terraform, PuppetAI Infrastructure DesignCloud Platforms (AWS, Azure, Google Cloud)Observability and FinOps Practices
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Infrastructure DesignAI Tools IntegrationDistributed Training InfrastructureHigh-Performance NetworkingCapacity PlanningSecurity and Reliability EngineeringObservability PracticesCloud OperationsShell ScriptingDatabase Management (DB2, SQL Server, Oracle, MySQL)
Tools & Technologies
GitHub CopilotClaude CodeCursorPrometheusElasticSearchGrafanaDockerVirtualization TechnologiesAI-Assisted ToolsAI-Enabled Practices
Industry Keywords
AI InfrastructureMulti-Tenant IsolationAgile MethodologiesDevOps PracticesInfrastructure as CodeCloud EngineeringIncident TroubleshootingOperational ReadinessWorkload SchedulingMiddleware
Tech Stack
Tools & technologiesAnsibleAWSAzureCloudDistributed SystemsDockerElasticSearchGrafanaKubernetesLinuxMySQLOraclePrometheusPuppetPythonShell ScriptingSQLTerraform
About the role
Key responsibilities & impact- Design infrastructure deployment configurations and implementations in accordance with technical requirements and standards
- Develop and maintain comprehensive technical design and implementation documentation
- Support platform infrastructure availability and performance by identifying and resolving issues or anomalies
- Analyze current-state systems to gather requirements and identify infrastructure design and deployment improvements
- Integrate infrastructure components for robustness, scalability, efficiency, and strategic alignment
- Plan and execute tests to validate infrastructure solutions against business and technical requirements
- Resolve technical issues throughout the project lifecycle and escalate critical issues when necessary
- Coordinate with project teams to prepare infrastructure components for production
- Integrate AI-assisted tools and prompt engineering into deployment, monitoring, and infrastructure support workflows
- Validate AI-generated recommendations and identify infrastructure anomalies, capacity issues, deployment risks, and operational issues
- Support runbook generation, incident troubleshooting, postmortem summarization, log analysis, and human-reviewed operational activities
- Integrate ML-powered AIOps tools for anomaly detection, failure prediction, and incident correlation across distributed systems
- Apply GitHub Copilot, Claude Code, Cursor, and similar tools to develop and validate Terraform, Ansible, and Kubernetes infrastructure-as-code artifacts
- Design and operate GPU- and accelerator-enabled compute platforms, including scheduling, workload placement, capacity management, quotas, reservations, and utilization optimization
- Build reusable Kubernetes and container-based platform capabilities for model training, fine-tuning, inference, and agentic workloads
- Engineer high-performance storage, networking, and data-movement patterns for distributed AI workloads
- Implement observability and FinOps controls covering telemetry, accelerator utilization, cost attribution, anomaly detection, performance tuning, and capacity forecasting
- Partner with AI engineering, security, risk, and platform teams on multi-tenant isolation, access controls, secrets management, supply-chain controls, and operational readiness
Requirements
What you’ll need- Experience designing infrastructure for AI agents, including agent runtimes, orchestration frameworks, tool integrations, asynchronous execution, and stateful workflows; examples include LangGraph and Semantic Kernel
- Experience applying Agentic AI tools to infrastructure engineering, platform support, or cloud operations, including reviewing AI-generated operational insights
- Experience validating AI-generated operational outputs and incorporating AI-enabled practices into infrastructure workflows
- Experience with Kubernetes-based AI platforms, containers, workload schedulers, and GPU or accelerator orchestration in cloud or hybrid environments
- Experience operating model-serving or inference platforms and optimizing throughput, latency, availability, and cost for production AI workloads
- Experience with distributed training or inference infrastructure, high-performance networking and storage, accelerator telemetry, and capacity planning
- Experience implementing security, reliability engineering, observability, and FinOps practices for multi-tenant AI infrastructure
- Experience with Ansible, Puppet, Terraform, Python, Shell scripting, and PowerShell
- Experience with servers, storage, networking, virtualization technologies, and network protocols
- Experience with databases such as DB2, SQL Server, Oracle, and MySQL
- Experience with cloud platforms such as AWS, Azure, and Google Cloud
- Experience with monitoring technologies such as Prometheus, ElasticSearch, and Grafana
- 3 to 5 years of experience in infrastructure engineering, cloud engineering, DevOps, or a related technical field, including at least 2 years supporting AI-enabled infrastructure, AI automation, or agentic AI technologies
- Bachelor's degree in Computer Science, Information Technology, Engineering, and/or comparable experience; advanced degree preferred
- Knowledge of application infrastructure and standards, storage management, middleware, software-defined networking, automation, and orchestration
- Knowledge of Agile, Scrum, Agile XP, Waterfall, or comparable platform delivery methodologies
- Knowledge of DevOps practices and tools, CI/CD pipelines, Docker, Kubernetes, and cloud technologies
- Knowledge of Windows and Linux administration
- Working knowledge of AI-assisted infrastructure automation, observability, deployment support, and infrastructure services for AI-enabled workloads
- Employment eligibility to work with American Express in the U.S. is required; the company will not pursue visa sponsorship
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities