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Junior Project Analyst Intern, Campus Internship Programme
American Express. Support commercial and process-related projects within the Global Client Group.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management and stakeholder management skills in a multinational sales environment, with a focus on B2B client development and process optimization. Proficient in client relationship management and capable of producing detailed reports and commercial materials.
Highest-signal resume keywords
Project ManagementStakeholder ManagementClient Relationship ManagementFluency in English and SpanishProficiency in Microsoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementClient Relationship ManagementProcess ImprovementCommercial PresentationsNegotiationCompetitive PricingCompliance RequirementsCross-SellingUpsellingNPS Analysis
Soft Skills
Attention to DetailOrganizational SkillsCommunication SkillsInterpersonal SkillsProblem-Solving
Tools & Technologies
Microsoft ExcelMicrosoft PowerPoint
Industry Keywords
B2B ClientsGlobal Client GroupAmerican Express Global Commercial ServicesCorporate CardVPaymentPurchasing Account
About the role
Key responsibilities & impact- Support commercial and process-related projects within the Global Client Group.
- Collaborate with Global Merchant & Network Services, Controllership, Operations, and other corporate functions to monitor and optimise internal processes and client-related initiatives.
- Support the management of the Net Promoter Score (NPS) satisfaction analysis process for B2B clients, from preparation through implementation of targeted content and strategies designed to optimise response rates.
- Assist with day-to-day client management activities.
- Produce internal and external reports and commercial materials.
- Liaise with Operations and other internal teams to support client requirements and project delivery.
- Develop project management and stakeholder management skills within a multinational sales and process management environment.
- Gain exposure to B2B client development activities, including customer relationship management, account reviews, commercial presentations, negotiation, competitive pricing, compliance requirements, and cross-selling and upselling opportunities.
- Develop knowledge of American Express Global Commercial Services products and solutions, including Corporate Card, BTA, vPayment, BIP and Purchasing Account.
Requirements
What you’ll need- Currently enrolled in a university or Master's degree programme, preferably in Economics or a related field.
- Fluency in English and Spanish.
- Strong attention to detail and organisational skills.
- Strong communication and interpersonal skills.
- Ability to remain calm under pressure, think independently and proactively solve problems.
- Self-motivated and proactive approach, with the ability to identify and recommend opportunities for process improvement.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- For graduates enrolling in the FUE programme: must have completed the degree or be due to submit the final degree project, or the final degree project plus 9 ECTS max.
- Undergraduate students must obtain university agreement to commit to 35 hours per week.
Benefits
Comp & perks- Competitive base salaries
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our healthy minds program
- Career development and training opportunities
- Programme coordinated by Fundación Universidad Empresa (FUE) for graduates
- Focus on productivity, adaptive management and innovation through the FUE programme
- Development of project management, data analysis, and negotiation skills
- 12-month internship
- 35 hours per week