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American Express

Manager, AI Risk Management

American Express

. Implement and maintain the AI risk management framework, AI risk management policy, and AI risk capabilities .

Posted 9/15/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSenior💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in AI Risk Management, including the design and implementation of AI guardrails, while effectively collaborating with cross-functional teams to manage and report on AI risks. Possesses a strong understanding of relevant regulations and ethical principles in the Financial Services Industry.

Highest-signal resume keywords
AI Risk ManagementRisk ManagementAI TechnologiesFinancial Services RegulationsAI Risk Training Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
AI Risk Management FrameworkRisk MeasurementRisk MonitoringAI Risk ReportingAI Guardrails DesignAI Risk Testing ProcessesAI Risk Metrics DevelopmentAI Ethical PrinciplesComplianceGovernance
Soft Skills
Intellectual CuriosityCollaborative DeliveryExcellent CommunicationLeadership Skills
Certifications & Qualifications
GARP’s Risk and AI
Industry Keywords
Financial Services IndustryAI Standards

About the role

Key responsibilities & impact
  • Implement and maintain the AI risk management framework, AI risk management policy, and AI risk capabilities
  • Identify, measure, manage, monitor, and report risks related to AI
  • Identify heightened and novel risks presented by non-Traditional AI and oversee controls in line with AXP’s risk and control framework
  • Execute monitoring and testing processes to continuously evaluate AI risks
  • Identify emerging AI risk themes
  • Collaborate with leadership across Technology, Innovation, Risk, Legal, Data, and other organizations to report on the organization’s AI risk profile
  • Develop Board and management reporting on key AI risk metrics
  • Design and develop AI risk training resources

Requirements

What you’ll need
  • Minimum of five-years experience in AI Risk Management and/or design and implementation of AI guardrails
  • Strong background in risk management, compliance, and governance
  • Deep technical expertise in AI technologies and their potential risks
  • Knowledgeable of relevant Financial Services Industry regulations globally, AI standards, and AI ethical principles
  • Advanced degree in Technology, Engineering, Risk Management, Computer Science, Mathematics, or a related discipline is preferred
  • Proven track record in AI-enabled risk management is desirable
  • Intellectual curiosity
  • Ability to collaboratively deliver outcomes and results in an ambiguous environment
  • Excellent communication and leadership skills to influence cross-functional teams
  • Relevant industry certifications (e.g., GARP’s Risk and AI)
  • Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Benefits

Comp & perks
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities