Manager Assistant – Enterprise Architecture

American Express

. Act as a strategic partner to the Vice President, supporting day-to-day team operations, priorities, and follow-through .

Posted 10/19/2026full-timeUnited StatesMid-LevelSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong program management capabilities, exceptional executive storytelling, and the ability to influence and align cross-functional teams in a dynamic environment. Proficient in creating impactful executive-level presentations and managing multiple priorities with accuracy and attention to detail.

Highest-signal resume keywords

Program ManagementExecutive StorytellingCross-Functional CollaborationInfluencing Without AuthorityOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementExecutive-Level PresentationsProject RoadmapsRisk ManagementTime Management

Soft Skills

Communication SkillsNegotiation SkillsAdaptabilityDiplomacyAttention to Detail

Tools & Technologies

PowerPoint

Industry Keywords

Chief of StaffLeadership AlignmentStrategic InitiativesOperational EfficiencyTeam Operations

About the role

Key responsibilities & impact

Act as a strategic partner to the Vice President, supporting day-to-day team operations, priorities, and follow-through
Drive clarity across leadership objectives, decisions, and expectations to ensure consistent execution
Anticipate risks, misalignment, or execution gaps and proactively address them through structured communication and action plans
Drive alignment across architecture, technology, and partner teams to deliver shared outcomes
Serve as an integrator across initiatives by connecting dependencies, resolving friction, and maintaining momentum
Facilitate collaboration across leaders with differing priorities, perspectives, and timelines
Own program management for strategic initiatives, including roadmaps, goals, milestones, dependencies, and risks
Track progress against commitments and ensure timely escalation and course correction
Translate strategy into executable plans with clear owners, timelines, and success measures
Plan and manage logistics for town halls, all-hands, talent reviews, succession discussions, staff meetings, skip-level meetings, and leadership forums
Ensure meetings are well structured, outcome driven, and supported with clear materials, agendas, and follow-ups
Drive consistency and rigor across leadership communications, updates, and deliverables
Collect, synthesize, and translate technical concepts from architects and engineers into impactful executive-level presentation documents
Continuously refine operating rhythms, templates, and processes to improve efficiency and impact

Requirements

What you’ll need

Bachelor's Degree
3+ years of experience in a chief of staff role supporting a high performing team
Experience supporting and working with cross functional teams in a dynamic fast-paced environment
Strong program management capability with comfort operating in ambiguity and change
Ability to manage, prioritize and complete multiple time-sensitive tasks within specified timeframes
Exceptional executive storytelling capability, especially through PowerPoint and written narrative
Demonstrated ability to influence leaders and drive alignment without formal authority
Exceptional organizational skills with the ability to manage multiple priorities simultaneously
Strong written and verbal communication skills, with sound judgment around tone and audience
Ability to adapt to situations to quickly resolve issues and/or gain alignment
Ability to effectively negotiate and influence to reach desired outcomes
Ability to prioritize and work independently or with minimal direction
Ability to act diplomatically and respectfully when communicating with individuals of varying levels
Expert level of written and verbal communication skills
Experience creating executive-level presentations
Accuracy and attention to detail
Flexible, proactive, well organized, resourceful, and efficient

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities