Manager, Community Impact Programs – Project Manager

American Express

. Lead day-to-day project management and execution of Community Impact programs from planning through launch, delivery, and close-out .

Posted 9/16/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, stakeholder engagement, and program execution within complex environments. Proficient in developing integrated workplans, managing philanthropic grant programs, and simplifying processes for effective community impact.

Highest-signal resume keywords

Project Management ExcellenceStakeholder EngagementPhilanthropic Grant ManagementCross-Market Program SupportProcess Simplification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementRisk AssessmentImpact MeasurementOperational PlanningDecision-Making

Soft Skills

Attention to DetailRelationship ManagementWritten CommunicationVerbal CommunicationJudgment

Tools & Technologies

Grants Management SystemsBlackbaudBenevityProject Management Tools

Industry Keywords

PhilanthropyCorporate Social ImpactNonprofit PartnershipsCommunity DevelopmentFinancial Services

About the role

Key responsibilities & impact

Lead day-to-day project management and execution of Community Impact programs from planning through launch, delivery, and close-out
Develop and maintain integrated workplans covering timelines, milestones, dependencies, deliverables, stakeholder responsibilities, partner activities, internal reviews and approvals, and communications
Drive work across multiple workstreams, clarifying ownership, next steps, and decisions
Monitor program status; anticipate and surface risks, trade-offs, dependencies, and decisions; resolve issues or escalate when needed
Coordinate grant and program lifecycle activities, including due diligence, risk and compliance reviews, approvals, reporting, evaluation, and impact measurement
Coordinate nonprofit and implementation partners with internal American Express stakeholders across geographies and time zones, including Legal, Communications, Operations, and relevant business teams
Establish working relationships and operating rhythms that keep stakeholders aligned
Synthesize information, clarify options and implications, and support effective decision-making
Understand program objectives, audiences, partners, and intended outcomes to improve execution and program effectiveness
Identify opportunities to simplify processes and reduce unnecessary complexity
Develop practical, repeatable tools and processes for multiple programs
Capture and apply lessons to program design, delivery, and the broader Community Impact operating model

Requirements

What you’ll need

4+ years of experience managing complex programs or projects involving multiple stakeholders, workstreams, deadlines, and dependencies
Experience in philanthropy, corporate social impact, nonprofit partnerships, community development, or a related field preferred
Demonstrated project management excellence, including creating structure in ambiguity, managing competing priorities, and driving work forward with strong attention to detail
Strong stakeholder engagement and relationship management skills across functions, organizations, markets, and levels of seniority
Sound judgment about risks, priorities, trade-offs, decisions, and when to escalate
Ability to quickly understand program context and connect executional details to broader objectives
Strong written and verbal communication skills, including synthesizing complex information for decisions, presentations, documentation, and reporting
Continuous-improvement mindset with the ability to simplify processes and build practical, repeatable ways of working
Ability to operate effectively in a fast-paced, complex, matrixed environment
Experience managing philanthropic grant programs, nonprofit partnerships, or complex external partner engagements preferred
Experience supporting cross-market or international programs preferred
Experience in financial services, corporate environments, or other regulated industries preferred
Experience in operational planning of multiple large-scale programs or events simultaneously preferred
Familiarity with grants management systems and platforms such as Blackbaud and Benevity, and/or relevant project management tools, a plus
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Flexible working model through Amex Flex