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Manager, Compliance – High Risk Relationship Unit
American Express. Manage customer offboarding strategies and termination decisions associated with financial crime, regulatory, and enterprise risks .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Anti-Money Laundering (AML) and Financial Crimes Compliance, with a strong focus on risk management, investigations, and regulatory compliance. Proven ability to lead teams, optimize processes, and communicate effectively with senior leadership.
Highest-signal resume keywords
Anti-Money Laundering (AML)Financial Crimes ComplianceRisk ManagementInvestigationsEnhanced Due Diligence (EDD)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Complex Financial Crime InvestigationsRisk-Based Decision MakingSAR Filing RequirementsCustomer Due DiligenceSuspicious Activity Reporting
Soft Skills
Analytical SkillsAttention to DetailVerbal CommunicationWritten CommunicationInfluencing Stakeholders
Tools & Technologies
Microsoft OfficeExcelWordPowerPointInternet Research
Certifications & Qualifications
CAMS
Industry Keywords
Financial Crime RisksGovernance EnhancementsRegulatory ExaminationsAuditsProcess Optimization
About the role
Key responsibilities & impact- Manage customer offboarding strategies and termination decisions associated with financial crime, regulatory, and enterprise risks
- Oversee prohibited list governance and related customer screening activities
- Lead a team of analysts evaluating complex customer relationships and making risk-based recommendations
- Partner across Compliance, Risk, Legal, Control Management, Product, Servicing, and business teams
- Lead, coach, and develop a high-performing team of financial crime professionals
- Oversee investigations and risk assessments involving potential money laundering, suspicious activity, sanctions evasion, and other financial crime risks
- Review and approve customer termination recommendations, prohibited list decisions, and risk mitigation activities
- Drive process optimization, automation, governance enhancements, and data quality initiatives
- Monitor emerging financial crime trends and strengthen risk management practices
- Develop communications for senior leadership on program performance, emerging risks, and strategic initiatives
- Support regulatory examinations, audits, and issue remediation efforts
- Foster accountability, inclusion, and continuous learning
Requirements
What you’ll need- 5+ years of experience in Anti-Money Laundering (AML), Financial Crimes Compliance, Investigations, Risk Management, Enhanced Due Diligence (EDD), KYC, Fraud, or Law Enforcement
- Experience conducting or overseeing complex financial crime investigations and risk-based decision making
- Knowledge of SAR filing requirements and AML investigations
- Strong analytical skills with attention to detail
- Excellent verbal and written communication skills
- Advanced skills in Microsoft Office, including Excel, Word, and PowerPoint, as well as internet research
- Experience managing multiple priorities in a fast-paced environment
- Bachelor’s degree or equivalent experience preferred
- Prior people leadership experience preferred
- Experience presenting to senior leadership and driving cross-functional initiatives preferred
- Knowledge of suspicious activity reporting, customer due diligence, sanctions, and financial crime risk management practices preferred
- Experience supporting audits, regulatory examinations, or governance-related activities preferred
- Proven ability to influence stakeholders across multiple organizations preferred
- CAMS or other relevant professional certification preferred
- Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities