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Manager – Digital Product Management
American Express. Collaborate with engineering teams, business partners, and stakeholders throughout the product lifecycle .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Management with a focus on Agile methodologies, iterative development, and stakeholder collaboration. Proficient in driving platform innovation, data visualization, and evaluating product performance through defined KPIs.
Highest-signal resume keywords
Product Management ExperienceAgile MethodologiesData VisualizationUI / UX DevelopmentSAFe Agilist Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ImplementationPrototypingIterative DevelopmentFeature Backlog ManagementMachine Learning Model DevelopmentGenerative AILow Code/No-Code EnvironmentsData Quality EvaluationKPI DefinitionTechnology Modernization
Soft Skills
LeadershipCustomer EmpathyCreative ThinkingStakeholder CommunicationGrowth Mindset
Tools & Technologies
AgileSAFeData Governance ToolsReporting ToolsAutomation Tools
Certifications & Qualifications
SAFe Agilist Certification
Industry Keywords
Financial CrimesTechnology TransformationPlatform InnovationUser StoriesProduct Roadmap
About the role
Key responsibilities & impact- Collaborate with engineering teams, business partners, and stakeholders throughout the product lifecycle
- Articulate the why, what, and how of products or features to Product Owners and constituents
- Communicate the product vision to broader stakeholders
- Align action items, owners, and due dates and track them to completion
- Lead roadmap creation and requirements gathering
- Manage the feature backlog using Agile Scrum methodologies
- Prioritize features based on business value and user impact
- Translate the software product roadmap into minimum viable product iterations
- Work with Technology to develop, test, and deliver user stories for platform capabilities and features
- Rapidly iterate new solutions through automation and demos/prototyping
- Own and accept features for assigned scrum teams or capabilities
- Review and demonstrate sprint-related or general functionality with external partners and customers, including the Director of Product Management
- Establish tracking and reporting to evaluate post-launch performance and future investment
- Apply new trends and competitive best practices to requirements and team methods of work
Requirements
What you’ll need- 5+ years of Product Management experience driving product implementation in an iterative approach
- Proven track record of driving platform innovation with a customer-first mindset
- Bachelor’s or master’s degree in information technology, Computer Science, Information security, Mathematics, Statistics, or any other relevant qualification
- Experience in large scale Technology Modernization and/or Transformations
- Data Visualization and Reporting experience
- Ability to connect different stakeholder requirements
- Experience launching software or services in partnership with engineering teams
- Proficiency in prototyping, iterative development, Agile, and SAFe principles
- Strong leadership and partnership-based influence
- Growth mindset and creative thinking skills
- Customer and end-user empathy
- Strong knowledge of UI / UX development activities
- Employment eligibility to work with American Express in the United States; visa sponsorship is not available
- SAFe Agilist Certification is a plus
- Financial Crimes business experience and related solution acumen preferred
- Experience in Machine Learning model development and production deployment preferred
- Experience in Generative AI, prompt engineering, GENAI production use cases, and governance preferred
- Experience in low code/no-code environments preferred
- Ability to evaluate product performance, define KPIs, and monitor outcomes preferred
- Experience evaluating data quality, data governance, or reporting tools preferred
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities