Manager – Digital Product Management

American Express

. Define the product North Star, vision, and roadmap in partnership with leadership, key stakeholders, and cross-functional teams .

Posted 10/7/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $103,750 - $174,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on defining product vision, strategy, and roadmap while leading cross-functional teams. Proficient in utilizing digital analytics and agile methodologies to drive product development and enhance customer experiences.

Highest-signal resume keywords

Product ManagementDigital Application ArchitectureAgile Product DevelopmentDigital AnalyticsUser Experience Research

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product VisionProduct RoadmapUser StoriesAcceptance CriteriaDesign-ThinkingJourney MappingCustomer ExperienceData-Driven Decision MakingProduct PrioritizationExecution Planning

Soft Skills

Positive MindsetResilienceAdaptabilityOrganizational SkillsInitiative

Tools & Technologies

JiraRallyFigmaMuralAdobe Analytics

Industry Keywords

Consumer-Facing ProductsDigital ExperiencesCross-Functional TeamsEmerging TrendsCompetitive Best Practices

About the role

Key responsibilities & impact

Define the product North Star, vision, and roadmap in partnership with leadership, key stakeholders, and cross-functional teams
Lead the global development of digital experiences in close partnership with Web and Mobile stakeholders
Translate the product roadmap into clear requirements, user stories, and acceptance criteria that guide design, development, and testing
Communicate the Membership vision, its implications for marketing and content, and the supporting business needs to leaders across the organization
Lead product prioritization and development with the scrum team, balancing customer value, business goals, and technical feasibility
Embody design-thinking in your practice, including empathy and journey mapping, and UX research
Use qualitative and quantitative data to inform product strategy, experimentation, prioritization, and decision-making
Identify emerging trends and competitive best practices, and incorporate relevant insights into the product roadmap and requirements

Requirements

What you’ll need

5+ years of experience in product management or product development
Experience leading consumer-facing products and defining a clear product vision, strategy, and roadmap
Solid understanding of digital application architecture, including web and native mobile applications
Knowledge of digital analytics and reporting platforms, such as Adobe Analytics
Experience with agile product-development methodologies and collaboration tools such as Jira, Rally, Figma, and Mural
Positive, resilient, and adaptable mindset, with the ability to navigate ambiguity and evolving priorities
Highly organized and execution-oriented, with a demonstrated ability to take initiatives from ideation through planning, delivery, and impact measurement
Passion for creating best-in-class products and customer experiences, grounded in a strong customer-first mindset

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities