Manager – Digital Product Management

American Express

. Develop and drive a product roadmap meeting current and future stakeholder needs.

Posted 10/14/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Management with a focus on stakeholder engagement, data analysis, and risk management. Proficient in translating business requirements into actionable product features while ensuring effective communication and collaboration across teams.

Highest-signal resume keywords

Product Management ExperienceRisk Management KnowledgeData Analysis ProficiencyStakeholder Relationship ManagementAudit Management Software Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Roadmap DevelopmentMinimum Viable Product DefinitionCost-Benefit AnalysisUser Story TranslationData AnalysisAutomated ReportingProcess Improvement

Soft Skills

Excellent CommunicationCollaboration SkillsOrganizational SkillsInfluencing DecisionsSimplifying Complex Ideas

Tools & Technologies

Microsoft OfficeOptro Audit Management SystemTempus Resource Management Tool

Certifications & Qualifications

CIACPACISASAFe

Industry Keywords

Risk ManagementControl TheorySOX ControlsThird-Line Audit FunctionSecond-Line Function

About the role

Key responsibilities & impact

Develop and drive a product roadmap meeting current and future stakeholder needs.
Own key stakeholder relationships and support program and change management for large system implementations.
Lead product discovery and improvement by forming hypotheses, defining objectives and key results, and assessing cost-benefit options.
Translate business requirements into actionable product features and technology user stories.
Define minimum viable products that achieve strategic outcomes while balancing innovation and efficiency.
Monitor and deliver desired outcomes throughout the product lifecycle through data analysis and partnership with process owners and Technology colleagues.
Ensure proper testing and documentation before deployments, release communications, post-deployment support, and usable, accurate system designs that address user and stakeholder needs.
Support transition to the Optro audit management system and iteration of the Tempus resource management tool.

Requirements

What you’ll need

3+ years of direct experience in Product Management.
BA, BS, or equivalent degree in Accounting, Information Systems, Accounting Information Systems, Data Analytics, or Information Technology.
Proven ability to discover opportunities, drive consensus on solutions, and prioritize a backlog.
Strong knowledge and experience in risk management and control theory, including the assessment of risk, evaluation of controls, and issue management.
Excellent communication, organization, and collaboration skills.
Ability to simplify complex ideas, navigate cross-functional teams, build relationships, influence decisions, drive consensus, and deliver on shared objectives.
Ability to self-start, identify opportunities amid ambiguity, and operate independently.
Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement.
Proficient in Microsoft Office and experienced with automated reporting and analysis tools.
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship.
Preferred: experience implementing, administering, or robustly using audit management or resource management software.
Preferred: PM/PO, Internal Audit, Assurance, or Accounting professional certification (CIA, CPA, CISA, SAFe, or equivalent).
Preferred: 3+ years of experience in a third-line audit function, second-line function, auditing SOX controls, risk management, or system implementation.

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities