Manager – Fraud Risk Strategy and Servicing

American Express

. Manage fraud losses for proprietary portfolio for Agentic Commerce .

Posted 9/29/2026full-timeUnited StatesMid-LevelSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud management and data analysis, with a strong focus on developing strategies to mitigate fraud losses and enhance product integrations. Proficient in utilizing data processing tools and statistical techniques to drive insights and results in a fast-paced environment.

Highest-signal resume keywords

Fraud ManagementData Processing ToolsStatistical TechniquesProject ManagementStrong Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisMachine Learning AlgorithmsSQLPythonRSASHiveYellow BrickKPI EstablishmentFraud Strategy Controls

Soft Skills

Problem SolvingCollaborationCommunicationTrust BuildingAdaptability

Tools & Technologies

Agentic PaymentsAIDigital LabsGlobal Servicing

Industry Keywords

Fraud LandscapeEmerging Fraud TrendsPayment ProductsAgentic CommerceCompetitive Landscape

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Manage fraud losses for proprietary portfolio for Agentic Commerce
Design victim fraud risk servicing strategies for agentic commerce use cases
Minimize unprofitable fraud-related disruptions, with specific focus on fraud strategy controls
Address emerging fraud trends and monitor key metrics to take corrective actions
Conceptualize and implement new variables to help reduce approved fraud
Partner with Global Servicing, Digital Labs, and other teams
Provide thought leadership for new agentic product integrations
Lead integration of new data sources
Establish KPIs and KRIs
Participate in new product development discussions as needed

Requirements

What you’ll need

Undergraduate / master’s degree in science, Technology, Engineering, Mathematics, or Computer Science
Experience with data processing tools such as R, SAS, SQL, Hive, Yellow Brick, or Python is required
Understanding of statistical techniques related to data analysis and correlation
Knowledge of machine learning algorithms is a plus
Working knowledge of fraud landscape and emerging fraud trends in the card space is a plus
Understanding of payment products, emerging technologies and competitive landscape is preferred
Ability to manage multiple requests and changing priorities and to work in a fast-paced dynamic environment
Proven track record of working proactively and independently to solve problems and drive results
Strong presentation skills to convey data and fraud insights to different stakeholders
Ability to build collaborative, trusting relationships
Strong project management and communication skills to work effectively in a team environment
Experience/knowledge of Agentic Payments/AI preferred
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities