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Manager – Operational Risk Management
American Express. Support independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts within Corporate Functions .
About the role
Key responsibilities & impact- Support independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts within Corporate Functions
- Analyze business processes and activities to identify potential risks, control gaps, and emerging risks
- Support development and refinement of risk policies, standards, and procedures
- Assist in applying the enterprise risk management framework across Corporate Functions
- Support embedding risk management practices into daily operations and decision-making
- Track and analyze key risk indicators (KRIs), providing insights into risk trends and areas requiring attention
- Contribute to risk reporting for senior management, risk committees, and regulatory engagements
- Maintain understanding of relevant regulations and industry expectations to help the business navigate compliance requirements
- Conduct risk assessments, scenario analyses, and deep dives to evaluate control effectiveness
- Partner with the first line, providing guidance on risk identification, control enhancements, and remediation efforts
- Monitor risk-related issues and ensure appropriate resolution
- Escalate significant risk concerns and control deficiencies to senior risk colleagues and relevant stakeholders
Requirements
What you’ll need- Bachelor's Degree
- Experience in risk management, preferably within a second-line function in financial services, and understanding of critical risk management lifecycle activities
- Knowledge of risk management frameworks, regulatory environments, and industry best practices
- Proven ability to assess and challenge first-line risk practices independently
- Excellent communication and relationship-building skills, with ability to translate complex risk concepts into actionable insights
- Ability to build productive partnerships and influence stakeholders across the organization
- Strong understanding of operational and regulatory risks
- Proficiency in risk management tools, data analysis, and reporting systems
- Advanced analytical and problem-solving capabilities, with a focus on actionable insights
- Detail-oriented and proactive, with strong prioritization skills in a dynamic environment
- High ethical standards and commitment to integrity and accountability
- Knowledge of Corporate Functions at large banking institutions, such as Risk & Compliance, Finance, and Legal
- Employment eligibility to work with American Express in the United States is required; visa sponsorship will not be pursued
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities