Manager – Operations Risk Management

American Express

. Manage an independent testing and monitoring program based on an annual risk-assessed plan and testing methodology .

Posted 10/14/2026full-timeGurugram • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing independent testing and monitoring programs for operational risk, with a focus on risk assessment, governance frameworks, and effective communication with senior management. Proficient in identifying high-risk areas and implementing best practices across cross-functional teams.

Highest-signal resume keywords

Operational Risk ManagementRisk Assessment MethodologiesKey Risk Indicator (KRI) ManagementFinancial Services Industry ExperienceGovernance Framework Oversight

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk AssessmentOperational Risk StrategyTesting Methodology DevelopmentRisk MonitoringChallenge Process Management

Soft Skills

Cross-Functional CollaborationEffective CommunicationProactive Problem Solving

Certifications & Qualifications

MBAMSc

Industry Keywords

Operational RiskRisk AppetiteCommunities of PracticeEnterprise Risk ManagementBest Practices

About the role

Key responsibilities & impact

Manage an independent testing and monitoring program based on an annual risk-assessed plan and testing methodology
Develop a comprehensive universe of targeted operational risk coverage supporting a risk-based annual plan
Independently monitor operational risk trends and activities
Manage and perform an effective challenge process based on defined criteria and incorporate it into the annual plan
Manage independent second-line-of-defense testing of operational risks, including integration of methodologies and test plans for interconnected risks
Coordinate a holistic, de-duplicated independent risk assessment process
Proactively identify high-risk areas for intervention
Manage cross-functional Communities of Practice to share best-practice techniques and pioneer new methodologies
Drive reporting to the Enterprise Risk Management Committee, Board of Directors, and Senior Management on operational risk topics
Provide support and oversight to associated Communities of Practice
Share insights, better practices, and themes across the enterprise

Requirements

What you’ll need

Bachelor's degree in finance, Business, Risk Mgmt., or related field is preferred; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Experience in at least one of the following: translating operational risk strategy and appetite into execution guidelines; reviewing tracking and identification of issues with Key Risk Indicator (KRI) limits and risk appetite; overseeing operational risk governance frameworks; communicating and ensuring adherence to operational risk procedures and standards; managing operational risk exam management processes; experience in the financial services industry