Manager – Risk Management

American Express

. Own and optimize identity theft and third-party fraud risk strategies for banking onboarding journeys .

Posted 11/11/2026full-timePhoenix • Arizona • United StatesMid-LevelSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud risk management and strategy development, with a strong focus on identity theft and banking fraud typologies. Proficient in data analysis and performance monitoring to enhance fraud controls and operational effectiveness.

Highest-signal resume keywords

Fraud Risk ManagementData AnalysisSQLIdentity TheftKPI/KRI Tracking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud Risk StrategyAnalytical Project ExecutionApplication FraudAccount TakeoverOnboarding ControlsSynthetic IdentityStatistical AnalysisRisk AssessmentControl EffectivenessOperational Performance

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsAttention to DetailJudgment

Tools & Technologies

PythonHiveBig Data ToolsAutomationData Visualization

Industry Keywords

BankingFraud TypologiesRisk DisciplineComplianceOperational Excellence

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Own and optimize identity theft and third-party fraud risk strategies for banking onboarding journeys
Develop, maintain, and monitor fraud risk controls, rules, strategies, and decisioning requirements across banking products
Analyze emerging fraud trends, evaluate strategy effectiveness, quantify impacts, and recommend control enhancements
Define and track daily, weekly, and monthly KPIs/KRIs for fraud coverage, pend rates, approval outcomes, disruption rates, losses, and operational performance
Partner with Product, Technology, Compliance, Legal, Servicing, Operational Excellence, and second line risk teams
Translate risk needs into executable capabilities and procedures
Support operating procedure updates for risk strategy and back-office review teams
Prepare leadership updates on emerging fraud themes, strategy performance, residual risk areas, and recommended actions

Requirements

What you’ll need

3+ years of experience in fraud risk management, risk strategy, banking or a related risk discipline
Experience with identity theft, synthetic identity, application fraud, account takeover, onboarding controls, or banking fraud typologies
2+ years of experience working with data, analytics, strategy performance monitoring, or analytical project execution
Bachelor’s degree in Business, Statistics, Mathematics, Economics, Computer Science, Engineering, or equivalent work experience
Strong analytical and problem-solving skills
Ability to synthesize large volumes of data and develop practical recommendations in complex, ambiguous environments
Ability to independently manage priorities, drive execution, and deliver high-quality work in a fast-paced, results-driven environment
Strong written and verbal communication skills
High attention to detail and strong judgment in assessing risk, control effectiveness, customer impact, and governance requirements
Technical acumen with experience using SQL, Python, Hive, Big Data tools, automation, visualization, or similar analytical tools
Employment eligibility to work with American Express in the United States is required; visa sponsorship is not provided

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities