Manager, Strategic Initiatives – Business Transformation

American Express

. Lead high-priority, cross-functional initiatives from problem definition through execution, bringing structure to ambiguous business challenges .

Posted 10/9/2026full-timeMexico City • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading cross-functional initiatives and driving strategic decision-making within complex organizations. Proficient in problem structuring, stakeholder alignment, and execution of sustainable processes.

Highest-signal resume keywords

Management Consulting ExperienceProgram ManagementStrong Communication SkillsAnalytical MindsetCross-Functional Initiative Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Problem StructuringData AnalysisProject ExecutionGovernance Forum ManagementRisk IdentificationProcess DesignStakeholder AlignmentTimeline ManagementDeliverable Tracking

Soft Skills

Attention to DetailInfluencing Without AuthorityOrganizational SkillsAdaptabilityStorytelling

Industry Keywords

Business OperationsStrategic DirectionRegulatory ConsiderationsMatrixed OrganizationEnterprise-Wide Initiatives

About the role

Key responsibilities & impact

Lead high-priority, cross-functional initiatives from problem definition through execution, bringing structure to ambiguous business challenges
Partner with senior stakeholders to shape strategic direction, align on priorities, and drive decision-making across teams
Break down complex problems into clear workstreams, timelines, and deliverables, ensuring progress is tracked and communicated effectively
Synthesize inputs from multiple sources (data, stakeholder perspectives, regulatory considerations) into clear insights and recommendations
Establish and run governance forums, including executive updates, to ensure alignment, visibility, and accountability
Identify risks, dependencies, and trade-offs, and proactively work with stakeholders to navigate them
Drive collaboration across global teams, adapting approaches to different markets, functions, and operating environments
Support the design and implementation of sustainable processes, frameworks, and ways of working
Translate complex challenges into clear, actionable plans
Align stakeholders around a common direction
Drive execution with discipline and transparency

Requirements

What you’ll need

4–7 years of experience in management consulting, strategy, business operations, or program management within a complex, matrixed organization
Demonstrated ability to structure ambiguous problems and drive them to execution
Strong communication and storytelling skills, with the ability to translate complex topics into clear, concise narratives for senior stakeholders
Proven experience influencing across teams and levels without direct authority
Highly organized with strong attention to detail and ability to manage multiple priorities simultaneously
Comfortable working in a fast-paced, evolving environment with shifting priorities
Analytical mindset with the ability to use data to support decision-making
Experience working on cross-functional or enterprise-wide initiatives is strongly preferred
Exposure to risk, compliance, or regulatory environments is helpful, but not required