Manager – Strategic Planning

American Express

. Drive strategic initiatives that create value, improve operational efficiency, and support US SME growth and risk management priorities .

Posted 10/9/2026full-timeUnited StatesMid-LevelSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving strategic initiatives that enhance operational efficiency and support growth in the US SME sector. Proven ability to lead cross-functional teams, develop executive-ready materials, and translate strategy into measurable outcomes while ensuring compliance and risk management.

Highest-signal resume keywords

Strategic PlanningProject ManagementCross-Functional LeadershipAnalytical SkillsProcess Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational EfficiencyRisk ManagementSales StrategyPartner ManagementFinancial AnalysisProblem SolvingExecution PlanningCompliance Adherence

Soft Skills

Collaborative LeadershipIntellectual CuriositySound Judgment

Certifications & Qualifications

Bachelor's DegreeMBA

Industry Keywords

US SMEPaymentsStakeholder EngagementCustomer Experience

About the role

Key responsibilities & impact

Drive strategic initiatives that create value, improve operational efficiency, and support US SME growth and risk management priorities
Lead cross-functional workstreams across US SME, Sales, Account Development, Control Management, Merchant Services, and other Enterprise partners
Align priorities and execute business initiatives while minimizing risk
Develop and deliver executive-ready materials, agendas, and internal processes for senior leadership and key stakeholder forums
Translate customer and colleague feedback into roadmap priorities, partner plans, and strategic recommendations
Build, implement, and monitor plans that deliver measurable outcomes while ensuring adherence to controls, processes, and compliance expectations

Requirements

What you’ll need

5+ years of professional experience, preferably with exposure to sales organizations, payments, partner management, and/or strategic planning
Proven ability to structure ambiguous business problems, lead matrixed initiatives, influence senior stakeholders, and drive alignment with limited direction across cross-functional teams and organizations
Strong analytical, financial, and problem-solving skills
Ability to evaluate strategies across growth, customer experience, operational, and risk dimensions
Exceptional project management and process design skills
Experience translating strategy into execution plans and measurable outcomes
Intellectual curiosity, sound judgment, and a collaborative leadership style
Bachelor’s degree required; MBA a plus
Employment eligibility to work with American Express in the United States required; no visa sponsorship

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities