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Manager, Strategic Risk – US/Global
American Express. Lead high-priority, cross-functional initiatives from problem definition through execution, bringing structure to ambiguous business challenges .
About the role
Key responsibilities & impact- Lead high-priority, cross-functional initiatives from problem definition through execution, bringing structure to ambiguous business challenges
- Partner with senior stakeholders to shape strategic direction, align on priorities, and drive decision-making across teams
- Break down complex problems into clear workstreams, timelines, and deliverables, ensuring progress is tracked and communicated effectively
- Synthesize inputs from multiple sources, including data, stakeholder perspectives, and regulatory considerations, into clear insights and recommendations
- Establish and run governance forums, including executive updates, to ensure alignment, visibility, and accountability
- Identify risks, dependencies, and trade-offs, and proactively work with stakeholders to navigate them
- Drive collaboration across global teams, adapting approaches to different markets, functions, and operating environments
- Support the design and implementation of sustainable processes, frameworks, and ways of working
Requirements
What you’ll need- 4–7 years of experience in management consulting, strategy, business operations, or program management within a complex, matrixed organization
- Demonstrated ability to structure ambiguous problems and drive them to execution
- Strong communication and storytelling skills, with the ability to translate complex topics into clear, concise narratives for senior stakeholders
- Proven experience influencing across teams and levels without direct authority
- Highly organized with strong attention to detail and ability to manage multiple priorities simultaneously
- Comfortable working in a fast-paced, evolving environment with shifting priorities
- Analytical mindset with the ability to use data to support decision-making
- Experience working on cross-functional or enterprise-wide initiatives is strongly preferred
- Exposure to risk, compliance, or regulatory environments is helpful, but not required
- Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities