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American Express

Merchant Onboarding Analyst

American Express

. Responsible for providing timely completion of merchant application .

Posted 10/13/2026full-timeKuala Lumpur • MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in data verification and analysis, ensuring compliance with quality standards while driving completion rates for merchant applications. Strong interpersonal and communication skills facilitate effective collaboration across teams and enhance B2B and B2C experiences.

Highest-signal resume keywords
Data VerificationAnalytical SkillsMS Office ProficiencyAttention to DetailInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisDocument ReviewInformation OrganizationApplication ProcessingQuality Standards Compliance
Soft Skills
Strong Communication SkillsRelationship BuildingMotivationGrowth Mindset
Tools & Technologies
MS Office SuiteExcelPowerPointWord
Industry Keywords
B2BB2CComplianceRisk ManagementBackground Verification

About the role

Key responsibilities & impact
  • Responsible for providing timely completion of merchant application
  • Ensure quality standards are met in line with Compliance and Risk requirements
  • Detailed data verification when processing applications
  • Follow up on incomplete information to enable optimal turn-around time of applications
  • Drive positive B2B and B2C experience

Requirements

What you’ll need
  • Fresh graduate is welcome to apply
  • Proficiency in MS Office Suites including Excel, Power Point, Word etc.
  • Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amount of information with accuracy
  • High attention to details when reviewing documents
  • Ability to identify missing information and drive completion rate
  • Strong interpersonal and communication skills (both verbal and written English)
  • Highly motivated with strong growth mindset
  • Demonstrate ability to build relationships and work effectively across internal teams and stakeholders
  • Successful completion of a background verification check, subject to applicable laws and regulations

Benefits

Comp & perks
  • Competitive base salaries
  • Bonus incentives
  • Support for financial well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid or onsite arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities