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Operations Support
American Express. Support the Global Litigation & Investigations Team and the Global Legal Order Processing Centre of Excellence .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in legal order processing and compliance with applicable laws, with strong capabilities in document evaluation and communication. Proficient in navigating legal case management systems and databases to support litigation efforts.
Highest-signal resume keywords
Legal Order ProcessingCase Management SystemDocument EvaluationMS Office Suite ProficiencyFluent English Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Legal ResearchDocument RetrievalLegal Correspondence PreparationCompliance with US LawsAttention to Detail
Soft Skills
Strong Communication SkillsProblem SolvingTeam PlayerSense of UrgencyAbility to Work Independently
Tools & Technologies
Information PlatformsDatabases
Industry Keywords
Litigation SupportIn-House Legal DepartmentLegal RequestsAmerican Express Procedures
About the role
Key responsibilities & impact- Support the Global Litigation & Investigations Team and the Global Legal Order Processing Centre of Excellence
- Support end-to-end processing of third-party legal orders for the India market
- Open legal matters in the case management system and route them to the correct workstream
- Assess the validity of legal requests in accordance with American Express procedures
- Prepare correspondence to issuers of legal requests
- Evaluate legal requests, research accounts, and identify responsive documents
- Retrieve documents and prepare responses in accordance with applicable laws and American Express procedures
- Comply with US and other applicable country laws and American Express procedures
- Provide document support for India litigation requests and perform other duties as required
Requirements
What you’ll need- Graduates in law or related subjects
- 0-2 years of experience in an operations team or in-house legal department
- Articulate and fluent verbal and written English
- Sense of urgency, ability to discern critical matters and meet deadlines
- Strong computer skills with proficiency in MS Office Suite
- Ability to work independently and as a team player
- Strong written and oral communication skills
- Meticulous attention to detail, with ability to analyze and problem solve
- Ability to quickly train on, navigate, and extract information from a variety of databases and information platforms
- Successful completion of a background verification check, subject to applicable laws and regulations
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities