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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while managing events and campaigns for Premium Cardmembers. Proficient in analyzing competitors and maintaining product benchmarks, with a focus on process improvement and collaboration across teams.
Highest-signal resume keywords
Event ManagementCampaign CoordinationFluency in English and SpanishProficient in Office ToolsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event Capacity ManagementCampaign TrackingCompetitor AnalysisProduct BenchmarkingTelephone Communication Techniques
Soft Skills
Meticulous Attention to DetailProactive Problem SolvingGood Communication SkillsInnovative ThinkingAbility to Remain Calm Under Pressure
Tools & Technologies
ExcelPowerPoint
Industry Keywords
Product MarketingCustomer ServiceMultinational CompanyAmerican ExpressSatisfaction Feedback
About the role
Key responsibilities & impact- Support product launches, refreshes, and repricing
- Control, track, and monitor Premium Cardmembers’ responses to campaigns and events
- Manage event capacity and attendee lists
- Make outbound calls to confirm event attendance and obtain satisfaction feedback when needed
- Manage event waiting lists and make outbound calls when needed
- Support the organization of events for Premium Cardmembers
- Maintain web and app content across channels for Consumer and SBS Products
- Collaborate and align with Customer Service and Travel & Lifestyle teams to coordinate campaigns and events
- Support Dining programs for Cardmembers
- Support team projects as required
- Maintain updated product benchmarks and analyze competitors
- Control Marketing materials stock
- Support Product Marketing Team activities involving Amex Experiences App content, campaigns, events, and projects
Requirements
What you’ll need- Current graduate students in Marketing or ADE
- Meticulous attention to detail and organizational skills
- Proactive, responsible, flexible, and willing to work and learn in a multinational company like American Express
- Ability to remain calm under pressure, think on your feet, and proactively solve problems
- Good communication and relational skills
- Self-starting, innovative thinker who can provide suggestions and recommendations for process improvement
- Fluency in English and Spanish, both written and spoken
- Proficient knowledge of Office tools, including Excel and PowerPoint
- Ability to express yourself correctly on the phone
- Employment eligibility to work with American Express in France is required; the company will not pursue visa sponsorship
- Graduates must have completed the degree, be due to submit the final degree project, or have the final degree project plus a maximum of 9 ECTS
- Undergraduate students must have university agreement to commit to 35 hours per week
- Knowledge or experience in telephone and communication techniques is valued
Benefits
Comp & perks- Competitive base salaries
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our healthy minds program
- Career development and training opportunities
- Enrollment in a programme coordinated by Fundación Universidad Empresa (FUE) for graduates
- Project management, data analysis, and negotiation development through the FUE programme