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American Express

Project Management Manager

American Express

. Lead airport lounge renovation and expansion projects end to end, including planning, budgeting, scheduling, execution, and closeout .

Posted 9/15/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $103,750 - $174,750 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading airport lounge renovation and expansion projects, with a strong focus on project management, stakeholder communication, and facility operations. Proficient in budgeting, risk management, and ensuring compliance with governance frameworks.

Highest-signal resume keywords
Project ManagementStakeholder ManagementBudgeting KnowledgeFacility ManagementPersonnel Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Project DevelopmentConstruction ManagementChange ManagementQuality ControlRisk AssessmentFinancial ReportingProcurement StrategiesProject GovernanceImplementation StrategiesScope Identification
Soft Skills
CommunicationLeadership
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Luxury HospitalityHigh-End HospitalityAirport OperationsContract ManagementVendor OnboardingDesign and ConstructionGuest ExperiencePremium DesignOperational SuccessComplex Project Coordination

About the role

Key responsibilities & impact
  • Lead airport lounge renovation and expansion projects end to end, including planning, budgeting, scheduling, execution, and closeout
  • Execute project-driven implementation strategies and clearly identify project scope in a fast-paced, matrixed organization
  • Provide project updates, risk assessments, and recommendations to internal stakeholders and leadership
  • Serve as the primary point of contact among Design & Construction, Business Product and Operations Group, GRE Finance, and Brand Management
  • Manage agreements with external consultants, contractors, and specialty vendors, including vendor onboarding, contracting, and contract delivery
  • Oversee construction management activities, including schedule maintenance, budget tracking, change management, and quality control
  • Identify risks, resolve issues, and drive decisions to keep projects moving forward
  • Oversee post-renovation facilities considerations for long-term functionality, durability, and guest experience
  • Lead transition from site delivery into operations and manage closeout procedures
  • Deliver projects within governance frameworks, maintaining oversight of approvals, documentation, financial commitments, procurement, risk management, and reporting

Requirements

What you’ll need
  • Bachelor's Degree
  • Communication, leadership, and stakeholder management skills leading projects with a luxury or high-end hospitality component, preferably in airports, hotels, resorts, or premium guest environments
  • Experience coordinating with various stakeholder agendas and managing multiple complex projects simultaneously
  • Experience partnering with architects, designers, contractors, and operations teams to drive operationally successful spaces
  • Personnel Management experience; this position will have direct reports
  • Project development and implementation knowledge for programs similar in scope and scale to a standard lounge program
  • Knowledge of premium design and its importance to brand communication, function, project cost, and schedule
  • Knowledge of the construction industry and the impact of economic and local contracting issues
  • Project budgeting knowledge
  • Facility management and operations knowledge
  • Project governance, including compliant procurement strategies, financial reporting, and tracking
  • Employment eligibility to work with American Express in the United States; the company will not pursue visa sponsorship

Benefits

Comp & perks
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities