Quality Engineer II, Travel & Lifestyle Services

American Express

. Coordinate and facilitate UAT/E2E testing activities across programs and large projects .

Posted 9/28/2026full-timePhoenix • Arizona • United StatesMid-LevelSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Quality Assurance and User Acceptance Testing, with a strong focus on automation, defect management, and integration of AI tools within CI/CD pipelines. Proficient in applying testing methodologies and metrics to ensure high-quality software delivery aligned with business objectives.

Highest-signal resume keywords

Quality AssuranceUser Acceptance TestingCI/CD AutomationAgile MethodologiesAI-Enabled Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test Case WritingDefect ManagementTesting MethodologiesProgramming Language ProficiencyAutomated TestingPerformance TestingAPI TestingRegression TestingContinuous IntegrationContinuous Deployment

Soft Skills

Excellent CommunicationInterpersonal SkillsPresentation Skills

Tools & Technologies

RallyJIRAQuality Scanning ToolsTest Data Management ToolsAI Testing Tools

Industry Keywords

Software Development Life CycleAgile at ScaleDefect ResolutionQuality MetricsUser Interface Testing

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Coordinate and facilitate UAT/E2E testing activities across programs and large projects
Create and maintain comprehensive test data sets for systems integration, regression, and customer journey testing
Monitor and track defect resolution, partnering with development teams on timely fixes
Participate in design discussions to identify quality risks and refine user story requirements
Define, document, and analyze quality assurance metrics, including defect trends, test results, and test status
Support quality principles, standards, engineering practices, and continuous improvement
Develop, enhance, and maintain CI/CD automation processes and integrate automated tests into delivery pipelines
Collaborate with product and business teams to align quality engineering with business objectives
Integrate agentic AI tools into test design, documentation, execution, and defect management workflows
Use agentic AI analysis to identify defect patterns, testing gaps, and quality risks
Apply agentic AI testing and automation capabilities within CI/CD pipelines
Apply responsible AI principles, including data privacy, bias awareness, human oversight, traceability, and validation of AI-generated outputs

Requirements

What you’ll need

Bachelor’s degree in computer science, computer engineering, or another technical discipline, or equivalent work experience required; advanced degree preferred
Minimum of 5 years of experience in QA, UAT, or software testing
Experience with Agile, Agile at scale (SAFe), and other iterative application development methods
Proficiency with Rally, JIRA, or similar development and defect tracking applications
Excellent verbal, written, presentation, and interpersonal skills
Able to work flexible hours with occasional overtime as needed
Knowledge of testing methodologies, test data management tools, and at least one programming or scripting language
Working knowledge of AI-enabled testing capabilities within quality engineering, automation, and defect management tools
Understanding of AI use cases in software testing, including automated test generation, defect analysis, reporting, and test optimization techniques
Experience writing test cases, running functional, automated, or performance tests, and managing and mitigating defects
Experience in Software Development Life Cycle
Experience in automation and testing in a continuous deployment/continuous integration environment
Experience with quality scanning tools, quality metrics, and dashboards
Experience with application programming interface testing, accessibility testing, chaos testing, security testing, performance testing, user interface testing, and disaster recovery frameworks
Experience applying agentic AI capabilities within functional, automated, performance, or regression testing
Experience validating AI agent-generated testing outputs and integrating AI agent-enabled practices into quality engineering workflows
Visa sponsorship may be provided for certain positions depending on applicable factors

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities