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Sales Operations Intern
American Express. Interact with Card Issuing functions, including Global New Accounts and credit risk, and external telemarketing agencies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and organizational capabilities to support decision-making in Card Issuing functions, with a focus on process optimization and effective communication. Proficient in producing reports and liaising with operations units while maintaining attention to detail and problem-solving skills.
Highest-signal resume keywords
Bachelor's DegreeFluency in English and SpanishProficient Knowledge of Office ToolsExperience in Marketing OperationsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Organizational SkillsProblem-SolvingCommunication SkillsRelational SkillsInnovative Thinking
Tools & Technologies
ExcelPower Point
Industry Keywords
Card IssuingGlobal New AccountsCredit RiskApproval Rate AnalysisOperational ActivitiesProcess ImprovementMarketing Operations
About the role
Key responsibilities & impact- Interact with Card Issuing functions, including Global New Accounts and credit risk, and external telemarketing agencies
- Monitor and optimize internal processes
- Support approval rate analysis for Personal and Small Business application segments
- Assist operational activities and deliver insights to support Global New Accounts decision-making
- Monitor daily metrics and help prioritize team tasks
- Support daily core activities
- Produce internal and external reporting
- Liaise with operations units
Requirements
What you’ll need- Bachelor's Degree / degree completion or final degree project requirements as applicable
- Meticulous attention to detail and organizational skills
- Ability to remain calm under pressure, think on your feet and proactively solve problems
- Good communication and relational skills
- Self-starting, innovative thinker who can provide suggestions and recommendations for process improvement
- Fluency in English and Spanish
- Proficient knowledge of Office tools (Excel, Power Point)
- For undergraduate students, university agreement to commit to 35 hours per week
- Preferred: courses in industrial or organizational engineering or marketing operations
- Preferred: experience in marketing operations
Benefits
Comp & perks- Competitive base salaries
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our healthy minds program
- Career development and training opportunities
- Enrollment in a programme coordinated by Fundación Universidad Empresa (FUE) for graduates