Senior Account Manager – Card Design

American Express

. Lead the Card Design portfolio and process end-to-end from intake through strategic alignment, design concepting and evaluation, production, launch, and post-launch .

Posted 10/2/2026full-timeNew York City • New York • United StatesSenior💰 $103,750 - $174,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Card Design processes from concept to launch, with a strong focus on relationship management, strategic alignment, and data-driven decision-making. Proficient in translating product vision into actionable design strategies while fostering a collaborative work environment.

Highest-signal resume keywords

Brand ManagementRelationship ManagementData AnalysisDesign Strategy DevelopmentInterpersonal Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Card DesignMarket ResearchCompetitive AnalysisKPI IdentificationDesign ConceptingStrategic AlignmentData InterpretationPresentation DevelopmentCreative Brief DevelopmentProduct Identity Understanding

Soft Skills

CollaborationTrust BuildingKnowledge SharingProfessional DevelopmentPositive Work Environment

Industry Keywords

Financial ServicesCreative AgencyGo-To-Market PlanningEmerging OpportunitiesBest Practices

About the role

Key responsibilities & impact

Lead the Card Design portfolio and process end-to-end from intake through strategic alignment, design concepting and evaluation, production, launch, and post-launch
Serve as the primary point of contact for Product Managers, fostering relationships, building trust, and managing day-to-day requests
Cultivate new and existing relationships to drive business where relevant
Understand product objectives, goals, and target audiences
Collaborate with Brand Design to develop actionable briefs translating product vision and strategy into Card Design
Conduct market research, competitive analysis, and audience insights to inform design strategy
Identify KPIs and establish measurement frameworks to evaluate success
Collaborate with strategy, creative, project management, production, and card issuance teams to execute physical and digital card design through launch
Provide guidance and support to direct reports and project management to ensure deliverables are met
Foster a positive, collaborative work environment and promote knowledge sharing and professional development
Stay current with design trends, financial services products, technologies, and best practices
Share industry insights and thought leadership, advising on emerging opportunities and future-proofing Card Design strategy

Requirements

What you’ll need

7+ years in brand management or account management at a leading creative, design, or strategy agency
Demonstrated experience managing relationships and fostering long-term partnerships
Proven track record developing strategies and briefs that led to best-in-class creative work
Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions
Ability to confidently evaluate brand/design work and provide clear perspectives rooted in insights and business needs
Strong understanding of product identity’s role in go-to-market planning
Excellent interpersonal and communication skills with strong ability to translate strategies into presentations for senior leadership
Employment eligibility to work with American Express in the U.S. is required; the company will not pursue visa sponsorship

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities