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American Express

Senior Agentic AI Infrastructure Engineer – Core Platforms

American Express

. Mentor junior Infrastructure Engineers and cross-functional colleagues .

Posted 10/14/2026full-timeUnited StatesSenior💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and implementing AI-enabled infrastructure solutions, with a strong focus on automation, observability, and performance optimization. Proficient in leading cross-functional teams and mentoring junior engineers while ensuring alignment with business objectives and industry best practices.

Highest-signal resume keywords
AI-Enabled Infrastructure SupportKubernetes-Based AI PlatformsInfrastructure Automation with TerraformPerformance Tuning and Capacity PlanningObservability and FinOps Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Infrastructure EngineeringCloud EngineeringDevOpsAI AutomationKubernetesPythonTerraformAnsiblePuppetShell Scripting
Soft Skills
MentoringCollaborationStakeholder GuidanceProblem SolvingCommunication
Tools & Technologies
AWS BedrockAzure AI FoundryGoogle Vertex AIPrometheusElasticSearchGrafanaVirtualization TechnologiesMonitoring TechnologiesMiddlewareSoftware-Defined Networking
Industry Keywords
AI-Enabled WorkloadsInfrastructure as CodeMulti-Tenant IsolationOperational ReadinessAgentic AI Technologies

Tech Stack

Tools & technologies
AnsibleAWSAzureCloudElasticSearchGrafanaKubernetesLinuxPrometheusPuppetPythonShell ScriptingTerraform

About the role

Key responsibilities & impact
  • Mentor junior Infrastructure Engineers and cross-functional colleagues
  • Lead infrastructure projects across multiple teams within budget and schedule
  • Guide stakeholders on industry best practices and business objectives
  • Collaborate with application teams to design comprehensive infrastructure solutions aligned with business needs and platform roadmap
  • Lead infrastructure design and selection
  • Diagnose and resolve complex infrastructure issues and support outage response
  • Monitor capacity and availability; conduct performance and security assessments
  • Define and maintain processes, documentation, and engineering diagrams
  • Embed AI-assisted observability, automation, documentation, and infrastructure-as-code practices into engineering workflows
  • Embed ML-powered AIOps and custom anomaly detection using metrics, logs, and traces
  • Support AI-enabled workloads on AWS Bedrock, Azure AI Foundry/Azure OpenAI, and Google Vertex AI
  • Design and operate GPU- and accelerator-enabled compute platforms, including scheduling, workload placement, capacity management, quotas, reservations, and utilization optimization
  • Build reusable platform capabilities for model training, fine-tuning, inference, and agentic workloads using Kubernetes, containers, infrastructure as code, and automated delivery pipelines
  • Engineer high-performance storage, networking, and data-movement patterns for distributed AI workloads
  • Implement observability and FinOps controls, including telemetry, accelerator utilization, cost attribution, anomaly detection, performance tuning, and capacity forecasting
  • Partner with AI engineering, security, risk, and platform teams on multi-tenant isolation, identity and access controls, secrets management, software supply-chain controls, and operational readiness

Requirements

What you’ll need
  • 5+ years of experience in infrastructure engineering, cloud engineering, DevOps, or a related technical field
  • At least 2 years of hands-on experience supporting AI-enabled infrastructure, AI automation, or agentic AI technologies
  • Bachelor's degree in Computer Science, Information Technology, Engineering, and/or comparable experience; advanced degree preferred
  • Experience designing infrastructure for AI agents, including agent runtimes, orchestration frameworks, tool integrations, asynchronous execution, and stateful workflows
  • Experience applying Agentic AI tools to infrastructure engineering, platform support, or cloud operations
  • Experience validating AI-generated operational outputs and incorporating AI-enabled practices into infrastructure workflows
  • Experience with Kubernetes-based AI platforms, containers, workload schedulers, and GPU or accelerator orchestration in cloud or hybrid environments
  • Experience operating model-serving or inference platforms and optimizing throughput, latency, availability, and cost
  • Experience with distributed training or inference infrastructure, high-performance networking and storage, accelerator telemetry, and capacity planning
  • Experience implementing security, reliability engineering, observability, and FinOps practices for multi-tenant AI infrastructure
  • Experience with Ansible, Puppet, Terraform, Python, shell scripting, and PowerShell
  • Experience with servers, storage, networking, virtualization technologies, network protocols, databases, cloud platforms, and monitoring technologies such as Prometheus, ElasticSearch, and Grafana
  • Knowledge of application infrastructure, storage management, middleware, software-defined networking, automation, orchestration, platform delivery methodologies, DevOps, cloud technologies, Windows and Linux administration
  • Working knowledge of AI-assisted infrastructure automation, observability, deployment support, configuration management, incident analysis, and human-oversight workflows
  • Employment eligibility to work with American Express in the United States; the company will not pursue visa sponsorship

Benefits

Comp & perks
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities