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Senior Analyst – Control Management, Internal Audit, Control Testing
American Express. Execute independent control testing to assess the design effectiveness and operating effectiveness of key controls within business processes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in RCSA Control Testing and Internal Audit, with a strong focus on assessing control design and operating effectiveness. Proficient in analytical problem-solving, evidence gathering, and effective communication with stakeholders.
Highest-signal resume keywords
RCSA Control TestingInternal AuditControl Testing MethodologiesGovernance, Risk, and Compliance (GRC) ToolAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Control TestingEvidence GatheringDocumentation StandardsControl Design AssessmentOperational Risk ManagementSampling StrategiesInternal ControlsControl Effectiveness EvaluationRegulatory ComplianceQuality Control
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsInterpersonal SkillsTime Management
Tools & Technologies
ArcherServiceNowMS Power PlatformSharePointTableau
Industry Keywords
Risk and Control Self-Assessment (RCSA)Internal Control FrameworksFirst-Line-of-Defense Risk ManagementControl DeficienciesContinuous Improvement
Tech Stack
Tools & technologiesServiceNowTableau
About the role
Key responsibilities & impact- Execute independent control testing to assess the design effectiveness and operating effectiveness of key controls within business processes
- Gather and document high-quality evidence to support testing conclusions and update the system of record accurately and on time
- Partner with control owners and business process experts to conduct control walkthroughs and understand processes under review
- Identify, document, and report control deficiencies, gaps, or weaknesses, providing actionable remediation insights
- Prepare concise reports on testing results for management, highlighting key themes and trends
- Contribute to continuous improvement of control testing methodology, sampling strategies, and documentation standards
- Ensure compliance with second-line policies and procedures, including RCSA policies, control testing standards, and internal control frameworks
- Support adoption and embedding of the new RCSA framework
- Manage testing schedules, perform internal quality control, and support internal audits and regulatory examination requests
Requirements
What you’ll need- Bachelor’s degree in finance, Business, Risk Management, or a related field
- Minimum 4+ years of experience in RCSA Control Testing, Internal Audit, operational risk, internal controls, or a related testing/assurance/audit function
- Hands-on experience with control testing methodologies, including sampling, evidence gathering, and documentation
- Strong analytical and problem-solving skills with a keen eye for detail and the ability to identify the root cause of control failures
- Excellent communication and interpersonal skills, with the ability to articulate complex issues to stakeholders clearly and concisely
- Proven ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment
- Direct experience with a Governance, Risk, and Compliance (GRC) tool like Archer/ServiceNow for documenting test results
- Familiarity with Risk and Control Self-Assessment (RCSA) frameworks
- Proven ability to assess both control design and operating effectiveness
- Experience working in a first-line-of-defense risk or control management role within a global organization
- MS Power Platform, SharePoint, and Tableau knowledge is preferred
- In-depth knowledge of products, procedures and policies relating to the GCS business portfolio is a plus
- Ability to work the shift timing of 1pm to 9.30pm IST
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities