Senior Analyst – Data Analytics

American Express

. Develop and maintain dashboards and decomposition frameworks for portfolio performance tracking .

Posted 9/29/2026full-timeGurugram • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Data Analytics, with strong capabilities in SQL and Python for driving insights and optimizing customer engagement. Proficient in developing dashboards and frameworks for performance tracking and competitive benchmarking.

Highest-signal resume keywords

Data AnalyticsSQL ProgrammingPython ProgrammingDashboard DevelopmentCustomer Segmentation Frameworks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisPerformance TrackingRevenue OptimizationBenchmarking FrameworksCustomer Benefit AnalysisData Science IntelligenceGrowth Opportunity IdentificationBespoke AnalysisTrigger Optimization

Soft Skills

Strong Communication SkillsInterpersonal SkillsCreative ThinkingSelf-StarterTeam Collaboration

Tools & Technologies

MS OfficeExcelPowerPointAI Tools

Industry Keywords

Portfolio PerformanceCustomer EngagementData IntegrationHybrid Work Environment

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Develop and maintain dashboards and decomposition frameworks for portfolio performance tracking
Use new external and partner data to understand the benefit landscape, enhance benchmarking frameworks, evolve generational behavioral insights, and create compelling narratives on portfolio trends
Conduct bespoke analysis and deep-dives across portfolios and products to understand refresh impacts, revenue optimization, customer benefit usage and impact, and performance drivers
Identify growth opportunities and improve customer engagement through new data/data science intelligence
Design customer segmentation frameworks, targeting optimization, and triggers
Partner with internal and external teams to manage industry-level data needs across the enterprise and enable competitive benchmarking
Enhance the value of membership services such as Insurance and Lounge by understanding usage, optimizing capacity, cost, and customer experience, and expanding data and analytics coverage

Requirements

What you’ll need

Post-Graduation/Graduation from a top tier college
2-3 years of experience in Data Analytics
Self-starter, ability to drive insights from data, provide action steps and drive results in a fast-paced environment
Ability to work effectively in a team environment
Strong communication and interpersonal skills
Creative thinker with ability to learn quickly and navigate through unstructured problems
Ability to Integrate with Cross-Functional Business Partners Worldwide
Knowledge of MS Office – Excel Power Point
Good Programming skills – SQL/Python is a must
Knowledge of AI Tools & Implementation is a plus
Job Location: Hybrid (Gurgaon)
Successful completion of a background verification check, subject to applicable laws and regulations

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities