Senior Analyst – Operations Risk Management

American Express

. Own and deliver assigned executive reporting packages, dashboards, scorecards, and governance materials for Issues & Events leadership and forums .

Posted 10/7/2026full-timeGurugram • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in reporting, analytics, and operational risk management, with a strong focus on delivering executive-level insights and governance materials. Proficient in data analysis, visualization tools, and effective communication to support strategic decision-making.

Highest-signal resume keywords

Reporting And AnalyticsOperational Risk ManagementData VisualizationExecutive-Level ReportingProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReporting MethodologyRisk ManagementDashboard DevelopmentData ValidationMetric GovernanceRoot-Cause AnalysisAd Hoc AnalysisReporting AutomationTrend Identification

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsStakeholder InfluenceTeam Guidance

Tools & Technologies

ExcelPowerPointTableauPower BISQLPythonBusiness Intelligence ToolsAI-Powered Tools

Industry Keywords

Governance ReportingOperational Risk ProgramsIssues ManagementEvents ManagementRisk Frameworks

Tech Stack

Tools & technologies

PythonSQLTableau

About the role

Key responsibilities & impact

Own and deliver assigned executive reporting packages, dashboards, scorecards, and governance materials for Issues & Events leadership and forums
Analyze issues and events data to identify trends, emerging risks, risk concentrations, root-cause themes, and management insights
Lead data validation, methodology checks, and quality review routines to ensure reporting outputs are accurate, complete, and aligned with approved standards
Partner with ORM, business units, control teams, and support functions to gather inputs, resolve data questions, and align on reporting narratives
Support metric governance, including metric definitions, methodology documentation, change tracking, and reporting consistency across deliverables
Prepare ad hoc analyses and leadership-ready insights to support strategic priorities, governance discussions, and executive requests
Identify and implement reporting enhancements, automation opportunities, and process improvements to improve efficiency, transparency, and scalability
Provide guidance to junior colleagues by sharing reporting knowledge, reviewing outputs, and promoting consistent execution standards

Requirements

What you’ll need

Experience in reporting, analytics, business insights, governance, operational risk, issue management, event management, or a related function
Strong analytical and problem-solving skills, with the ability to interpret complex data and develop clear business insights
Experience preparing executive-level reporting, presentations, dashboards, or management information
Strong written and verbal communication skills, including the ability to explain data, assumptions, and key messages clearly
Proficiency in Excel and PowerPoint; experience with reporting, visualization, database, or business intelligence tools
Comfortable leveraging AI-powered tools and solutions responsibly while adhering to organizational policies, data privacy requirements, and ethical AI practices
Ability to manage multiple priorities, operate independently, and deliver high-quality work in a fast-paced, matrixed environment
Bachelor's/Master’s degree from a reputed Tier 1 institute
Preferred: 3+ Years of Experience within Operational Risk Management, Issues Management, Events Management, Governance, or related second-line risk functions
Preferred familiarity with risk metrics, governance reporting, executive reporting practices, and reporting methodology documentation
Preferred experience with Tableau, Power BI, SQL, Python, data visualization, reporting automation, or similar tools
Preferred knowledge of American Express governance processes, risk frameworks, operational risk programs, or reporting standards
Preferred ability to influence stakeholders, drive process improvements, and maintain strong control discipline across reporting deliverables

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
Support for financial well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities