Senior Analyst – Partnerships

American Express

. Serve as a key point of contact for partner issues, working across external partners, Product, Engineering, and Operations to diagnose issues, identify root causes and owners, manage dependencies, and drive issues through resolution .

Posted 11/2/2026full-timeNew York City • New York • United StatesSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and technical aptitude in managing partner relationships and operational performance. Capable of translating complex technical issues and business needs between stakeholders while driving resolutions and improvements.

Highest-signal resume keywords

API IntegrationAnalytical SkillsProject ManagementRelationship ManagementProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisTroubleshootingPerformance EvaluationTechnical IntegrationOperational Performance Management

Soft Skills

Communication SkillsAttention to DetailCuriosityOwnership

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Digital AdvertisingLoyaltyPaymentsMerchant-Funded OffersThird Party Lifecycle Management

About the role

Key responsibilities & impact

Serve as a key point of contact for partner issues, working across external partners, Product, Engineering, and Operations to diagnose issues, identify root causes and owners, manage dependencies, and drive issues through resolution
Analyze campaign, merchant, and operational performance to identify key drivers, emerging issues, and opportunities
Translate insights into clear recommendations and actions that improve partner and Amex Offers performance
Build strong working relationships with external partners
Coordinate recurring partner meetings, performance reviews, and follow-ups
Track commitments and action items through completion
Develop a strong working understanding of partner APIs, data flows, and integration requirements
Translate partner business needs and technical issues for Product and Engineering teams
Manage partner dependencies and support delivery of enhancements and new capabilities
Support renewals, amendments, Third Party Lifecycle Management, and other required third-party governance processes
Manage invoicing and reconciliation, merchant and campaign governance, partner reporting, and required approvals
Identify opportunities to simplify processes, reduce recurring issues, and improve execution

Requirements

What you’ll need

Demonstrated ability to troubleshoot ambiguous operational or technical issues, coordinate across multiple stakeholders, establish clear ownership, and drive issues through resolution
Strong analytical and problem-solving skills, with the ability to analyze performance data, identify key drivers and root causes, and translate findings into clear recommendations and actions
Technical aptitude and comfort working with APIs, system integrations, and data flows, with the ability to translate effectively between technical and non-technical stakeholders
Strong relationship management and communication skills, with the ability to build credibility and work effectively with both external partners and cross-functional internal teams
Strong project management skills, with the ability to manage multiple workstreams, dependencies, and priorities simultaneously
High degree of ownership, curiosity, and attention to detail
Experience supporting external partnerships, clients, or other third-party relationships
Experience working with APIs, technical integrations, Product, or Engineering teams
Experience using data to evaluate partner, campaign, or product performance
Experience in digital advertising, loyalty, payments, merchant-funded offers, or related ecosystems
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship
Bachelor's Degree

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities