Senior Analyst – Partnerships, Amex Offers

American Express

. Drive operational and technical issue resolution across external partners, Product, Engineering, and Operations .

Posted 9/23/2026full-timeNew York City • New York • United StatesSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving capabilities to drive operational and technical issue resolution while effectively managing relationships with external partners. Proficient in supporting APIs, data flows, and system integrations to enhance partner performance and streamline processes.

Highest-signal resume keywords

Analytical SkillsRelationship ManagementProject ManagementAPI SupportTechnical Integration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisTroubleshootingPerformance EvaluationTechnical AptitudeProcess Improvement

Soft Skills

Communication SkillsAttention to DetailCuriosityOwnership

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Digital AdvertisingLoyaltyPaymentsMerchant-Funded OffersThird Party Lifecycle Management

About the role

Key responsibilities & impact

Drive operational and technical issue resolution across external partners, Product, Engineering, and Operations
Analyze campaign, merchant, and operational performance to identify drivers, issues, and opportunities
Translate insights into recommendations and actions that improve partner and Amex Offers performance
Build relationships with external partners and coordinate recurring meetings, performance reviews, and follow-ups
Track partner commitments and action items through completion
Support partner APIs, data flows, integration requirements, enhancements, and new technology capabilities
Manage partner dependencies and translate business needs and technical issues for Product and Engineering teams
Support renewals, amendments, Third Party Lifecycle Management, and other third-party governance processes
Manage invoicing, reconciliation, merchant and campaign governance, partner reporting, and required approvals
Identify opportunities to simplify processes, reduce recurring issues, and improve execution

Requirements

What you’ll need

Demonstrated ability to troubleshoot ambiguous operational or technical issues, coordinate across multiple stakeholders, establish clear ownership, and drive issues through resolution
Strong analytical and problem-solving skills, with the ability to analyze performance data, identify key drivers and root causes, and translate findings into clear recommendations and actions
Technical aptitude and comfort working with APIs, system integrations, and data flows, with the ability to translate effectively between technical and non-technical stakeholders
Strong relationship management and communication skills, with the ability to build credibility and work effectively with both external partners and cross-functional internal teams
Strong project management skills, with the ability to manage multiple workstreams, dependencies, and priorities simultaneously
High degree of ownership, curiosity, and attention to detail
Experience supporting external partnerships, clients, or other third-party relationships
Experience working with APIs, technical integrations, Product, or Engineering teams
Experience using data to evaluate partner, campaign, or product performance
Experience in digital advertising, loyalty, payments, merchant-funded offers, or related ecosystems
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship
Bachelor's Degree

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities