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Senior Associate – Digital Product Management
American Express. Support the product roadmap, backlog, and delivery of enterprise digital data products and platform capabilities.
Tech Stack
Tools & technologiesAirflowBigQueryCloudGoogle Cloud PlatformSQL
About the role
Key responsibilities & impact- Support the product roadmap, backlog, and delivery of enterprise digital data products and platform capabilities.
- Understand enterprise user journeys and identify opportunities to simplify how users discover, access, consume, and derive insights from warehouse data through digital products.
- Identify and evaluate AI/GenAI opportunities across digital product journeys, including business benefits, productivity improvements, adoption, and success measures.
- Translate business and user needs into features, user stories, acceptance criteria, and measurable outcomes.
- Participate in product discovery, requirements gathering, backlog refinement, prioritization, solution-design discussions, sprint planning, testing, and product releases.
- Collaborate with UX/design, engineering, architecture, data analytics, governance, and business teams to deliver scalable data products.
- Support definition and tracking of product KPIs, adoption, user experience, and business outcomes.
- Assist in incorporating data security, privacy, governance, entitlement, and compliance requirements into product features and user journeys.
- Track product dependencies, risks, issues, and delivery milestones, escalating where appropriate.
- Create product documentation, stakeholder communications, demonstrations, release readiness, and adoption activities.
- Develop understanding of emerging cloud, data, analytics, AI, and GenAI capabilities and contribute ideas for product innovation.
- Contribute user insights, data, and structured problem-solving to product decisions and an outcome-driven product culture.
Requirements
What you’ll need- Bachelor’s or master’s degree in Computer Science, Information Technology, Information Systems, Mathematics, Statistics, Business/MBA, or a related discipline.
- 3+ years of relevant experience in digital products, data products, business analysis, product ownership/management, technology delivery, data analytics, or related roles.
- Proven Product Management/Product Ownership experience, including product strategy, roadmaps, prioritization, requirements, and end-to-end delivery.
- Exposure to products or solutions that enable users to discover, access, analyze, or derive insights from data.
- Strong understanding of modern cloud and data ecosystems; exposure to GCP, BigQuery, Cloud Composer/Airflow, Pub/Sub, APIs, or big-data technologies is preferred.
- Working knowledge of one or more of the following: data warehousing, databases, SQL, data integration/pipelines, APIs, analytics, BI/reporting, and digital UI concepts.
- Experience translating complex data and technology capabilities into intuitive user experiences and measurable business value.
- Strong analytical, problem-solving, communication, collaboration, and stakeholder-management skills.
- Experience working in Agile product development environments; familiarity with SAFe is preferred.
- Ability to work effectively across business and technology teams, manage multiple priorities, and operate in a complex enterprise environment.
- Curiosity and willingness to develop expertise across product management, cloud, data, analytics, AI, and GenAI.
- Experience or exposure to enterprise data platforms, data warehouses, data marketplaces, self-service analytics, data governance, cloud-based data products, or AI/GenAI-enabled experiences is highly desirable.
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities