Senior Manager – Agentic Partnerships and Strategy, Payments

American Express

. Manage day-to-day relationships with key external partners, including AI platforms, Payment Service Providers, Merchants, and other ecosystem players, serving as the primary point of contact for agentic commerce initiatives .

Posted 11/5/2026full-timeNew York City • New York • United StatesSenior💰 $103,750 - $174,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing external partner relationships and driving cross-functional projects while leveraging strong interpersonal communication and problem-solving skills. Familiarity with AI, emerging technologies, and digital payments is essential for identifying opportunities and translating strategic priorities into actionable initiatives.

Highest-signal resume keywords

External Partner Relationship ManagementCross-Functional Project ManagementInterpersonal Communication SkillsAI and Digital Payments FamiliarityCreative Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Influencing SkillsAttention to DetailJudgmentIntellectual CuriosityOwnership

Industry Keywords

Agentic CommercePayment Service ProvidersEmerging TechnologiesAI PlatformsStakeholder Engagement

About the role

Key responsibilities & impact

Manage day-to-day relationships with key external partners, including AI platforms, Payment Service Providers, Merchants, and other ecosystem players, serving as the primary point of contact for agentic commerce initiatives
Drive partner engagement and ensure progress against shared objectives
Support execution of Amex’s agentic commerce strategy by translating strategic priorities into actionable roadmaps
Identify opportunities to advance Amex’s agentic commerce capabilities
Partner with internal stakeholders to bring initiatives to market
Drive cross-functional workstreams and collaborate closely with key enterprise stakeholders
Support cross-enterprise agentic commerce governance and coordination, including facilitating working groups, tracking milestones and deliverables, identifying risks and dependencies, and driving accountability across teams
Monitor AI and payments landscapes for industry developments, emerging technologies, partner capabilities, and competitive activity
Identify actionable insights and opportunities for American Express
Build credibility with internal and external stakeholders through strong judgment, intellectual curiosity, clear communication, and willingness to challenge the status quo

Requirements

What you’ll need

Exceptional interpersonal communication and influencing skills with the ability to work with stakeholders across different functions, colleagues at all levels and external partners
Experience managing external partner relationships, including driving day-to-day engagement, coordinating joint initiatives, and delivering against shared objectives
Proven ability to drive complex, cross-functional projects and workstreams and manage competing priorities
Creative problem-solving skills, strong attention to detail, and comfort operating with imperfect information
Strong interest in AI, emerging technologies, and digital payments, with familiarity with key players, trends, and consumer-facing products
Thrives in a fast-paced, innovation-focused environment with a strong sense of ownership, initiative, and accountability
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions.

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities