Senior Manager – AODM Sales Activation

American Express

. Own sales-specific activation and campaign execution from verbal win and handoff through submission, launch, and post-campaign reporting .

Posted 10/13/2026full-timeNew York City • New York • United StatesSenior💰 $103,750 - $174,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong project and campaign management skills, effectively coordinating cross-functional teams and managing multiple concurrent campaigns. Proficient in data-driven performance monitoring and optimizing campaign execution while ensuring compliance and stakeholder alignment.

Highest-signal resume keywords

Project ManagementCampaign ExecutionStakeholder CommunicationData-Driven Performance MonitoringCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign ManagementData AnalysisPerformance ReportingRisk AssessmentCompliance Management

Soft Skills

Organizational SkillsAttention to DetailExpectation ManagementProblem SolvingRelationship Building

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Amex OffersCustomer MarketingLoyalty ProgramsPromotional CampaignsMerchant Data

About the role

Key responsibilities & impact

Own sales-specific activation and campaign execution from verbal win and handoff through submission, launch, and post-campaign reporting
Partner with sales leads and internal stakeholders to provide consultative guidance on campaign strategy and design, including offer structure, customer targeting, merchant data requirements, offer creative/copy, and terms and conditions
Translate campaign objectives into clear, executable requirements, identifying dependencies, risks, and operational considerations
Manage submissions to ensure campaign information is complete, accurate, compliant, and submitted on time
Secure merchant approvals, creative assets, campaign details, data, and other launch-critical materials
Serve as the primary execution contact for merchants, providing guidance, status updates, and proactive expectation management
Identify, escalate, and resolve issues affecting campaign timing, quality, customer experience, or performance
Coordinate merchant-question responses and remove execution blockers by engaging subject-matter experts and delivery teams
Build working partnerships with Marketing Operations, Product, Analytics, Legal, Finance, Sales, and other teams
Align stakeholders on campaign requirements, responsibilities, dependencies, and delivery timelines
Track deliverables against milestones, drive accountability, and follow up on outstanding actions
Facilitate timely communication and decision-making across stakeholders
Partner with Analytics to define reporting requirements and deliver actionable campaign performance reporting
Monitor campaign performance, identify trends and risks, and support campaign optimization with Sales
Coordinate investigation and resolution of performance-related issues
Complete post-campaign reporting, insights, and agreed deliverables
Capture execution learnings and improvement opportunities to strengthen future campaign design and delivery

Requirements

What you’ll need

Bachelor's Degree
Strong project, campaign, and delivery-management skills, with a demonstrated ability to manage work from initial handoff through launch and post-campaign reporting
Knowledge of Amex Offers or comparable customer marketing, loyalty, advertising, or promotional campaign programs
Experience working with Merchant/Advertiser, Cardmember/Consumer, or other customer data to support campaign targeting and execution
Excellent organizational skills and attention to detail, with a disciplined approach to managing campaign requirements and deliverables
Ability to manage multiple concurrent campaigns, deadlines, priorities, and cross-functional dependencies
Strong merchant and client communication skills, including the ability to manage expectations and navigate complex stakeholder relationships
Demonstrated ability to build effective partnerships and coordinate delivery across cross-functional teams
Sound judgement in identifying, assessing, resolving, and escalating risks, issues, and execution blockers
Data-driven approach to monitoring campaign performance, evaluating operational effectiveness, and identifying improvement opportunities
Ability to adapt between high-touch campaign management and efficient, scaled execution models while maintaining a consistently high standard of delivery
Employment eligibility to work with American Express in the U.S. is required; the company will not pursue visa sponsorship for this position

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities