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American Express

Senior Manager – Compliance

American Express

. Manage and oversee an effective regulatory compliance program for the American Express Global Network Services Business in Indonesia, Malaysia, and the broader APAC region .

Posted 11/9/2026full-timeSingapore • SingaporeSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing regulatory compliance programs, engaging with regional regulators, and conducting regulatory impact assessments. Proficient in risk-based decision making and compliance guidance within the financial services sector, particularly in payments systems across the APAC region.

Highest-signal resume keywords
Regulatory Compliance ManagementStakeholder EngagementRisk-Based Decision MakingRegulatory Impact AssessmentFluency in Bahasa Melayu and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Regulatory ComplianceRisk ManagementGap AnalysisRegulatory ReportingCompliance Risk Management
Soft Skills
LeadershipTeam CollaborationIssue ResolutionConsensus BuildingEffective Communication
Industry Keywords
Financial RegulationsPayments SystemsRegulatory EngagementCompliance TrainingLegal Obligations

About the role

Key responsibilities & impact
  • Manage and oversee an effective regulatory compliance program for the American Express Global Network Services Business in Indonesia, Malaysia, and the broader APAC region
  • Maintain strong engagement and working relationships with Bank Indonesia, Bank Negara Malaysia, and other regional regulators
  • Facilitate regulatory exams, policy consultations, responses to regulatory enquiries, and preparation for regulatory visits and meetings
  • Provide regulatory support and training to GNS Business colleagues on compliance requirements
  • Support new business initiatives and launches of products, services, and capabilities through regulatory impact assessments and approvals
  • Support applications for and maintenance of American Express licenses
  • Perform gap analysis on new regulatory requirements and develop processes with internal stakeholders to address gaps
  • Identify, assess, monitor, and control regulatory compliance risks relating to the legal entity
  • Provide compliance guidance on major regulatory initiatives and report on the Compliance Risk Management program
  • Coordinate and manage regulatory reporting
  • Maintain knowledge of applicable laws, regulations, and company policies to identify legal obligations
  • Coordinate with GNS Business, General Counsel, Operational Excellence, Global Financial Crime Compliance, Global Privacy, and Internal Audit Group
  • Report to the Director of Compliance for the GNS Business

Requirements

What you’ll need
  • Proven experience in managing regulatory interactions and relationships with BI/BNM
  • Understanding of financial regulations with a focus on payments systems and network regulations in Indonesia, Malaysia, and the broader APAC region
  • Strong leadership skills to effectively engage and manage senior stakeholders as a trusted and independent advisor
  • Self-motivated, energetic team player with proven ability to work effectively in a matrix organization and across international markets with all levels of management
  • Experience in risk-based decision making, issue resolution and consensus building skills to support a world-class compliance program
  • Proven ability to engage effectively with business teams in assessing change management initiatives, integrating business strategy with Compliance risk management methodologies
  • Ability to clearly articulate rationale for Compliance at an overall program level or for tactical/day-to-day decision making
  • Fluent in Bahasa Melayu and English
  • Successful completion of a background verification check

Benefits

Comp & perks
  • Competitive base salaries
  • Bonus incentives
  • Support for financial well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities