FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Manager – Control Management, Risk Identification and Assessment
American Express. Support the end-to-end transition from the legacy risk assessment framework to RCSA across Enterprise Communications & Marketing Technology Experiences processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational risk management and compliance, leveraging AI and advanced analytics to enhance risk identification and control effectiveness. Proven ability to manage projects, communicate effectively with stakeholders, and implement robust governance processes aligned with regulatory frameworks.
Highest-signal resume keywords
Operational Risk ManagementAI And Advanced AnalyticsProject ManagementProcess GovernanceFinancial Services Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk Assessment FrameworkControl DesignData AnalysisRisk IdentificationControl MonitoringOperational ResilienceRisk AggregationControl EffectivenessRisk Scenarios EvaluationDecision-Making Processes
Soft Skills
Communication SkillsInterpersonal SkillsAnalytical SkillsProblem-Solving SkillsStakeholder Engagement
Tools & Technologies
AI-Leveraged SolutionsControl AnalyticsAutomated Risk IdentificationRisk Assessment ToolsAI Tools
Certifications & Qualifications
Bachelor's DegreeMBAMSc
Industry Keywords
Financial ServicesBankingCredit CardMarketingCompliance Management
About the role
Key responsibilities & impact- Support the end-to-end transition from the legacy risk assessment framework to RCSA across Enterprise Communications & Marketing Technology Experiences processes.
- Partner with the business to scope and refine the RCSA inventory, collaborating across business units for consistency and enterprise alignment.
- Advise leaders as the organization adopts new RCSA practices.
- Ensure adherence to the evolving risk assessment framework for change management and new business initiatives.
- Translate risk assessment insights into actionable recommendations that enhance control design and operational resilience.
- Partner with stakeholders to identify emerging risks and recommend control enhancements early in the product lifecycle.
- Support risk aggregation and analytics involving RCSA outcomes, issues, events, remediations, and complaints.
- Provide strategic guidance on issues requiring subject-matter-expert input and support the Issue Management framework.
- Implement AI-leveraged solutions for control monitoring, control analytics, and automated or semi-automated risk identification and assessment activities.
Requirements
What you’ll need- 4+ Years experience in operational risk or compliance management (e.g., within Risk and/or Internal Audit function) and understands risk management framework and lifecycle activities.
- Demonstrated ability to leverage AI and advanced analytics to modernize risk management practices, enhancing risk identification, monitoring, and control effectiveness
- Excellent project management, communication, and interpersonal skills, with an ability to interact with and obtain buy-in from senior BU/tech counterparts.
- Proficiency in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.
- Strong analytical and problem-solving skills, with an ability to analyze data, identify trends including through use of AI tools, and evaluate risk scenarios effectively.
- Experience in financial services industry.
- Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
- Experience in at least one of the following: providing identification of operational risks throughout business processes and systems; facilitating risk assessment performance and further assessments and testing programs; enhancing risk assessments and associated methodologies; reviewing independent control monitoring and identifying control improvements; reviewing thematic risk reporting; developing AI-powered techniques and/or tools for Risk Identification and Assessment, Control Monitoring and Analytics.
- Experience within banking, credit card, or marketing industries.
- Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship.
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities