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American Express

Senior Manager – Data Science

American Express

. Design, develop, and deploy predictive and explanatory analytical solutions using machine learning, NLP, and generative AI .

Posted 10/27/2026full-timeBengaluru • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in designing and deploying machine learning and generative AI solutions, with a strong focus on data analysis, model evaluation, and stakeholder communication. Proficient in building scalable data pipelines and delivering actionable insights to drive business decisions.

Highest-signal resume keywords
Machine LearningGenerative AI SolutionsData Pipeline ArchitectureStatistical ModelingStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
PythonSQLTensorFlowPyTorchScikit-learnSparkData VisualizationModel EvaluationPredictive AnalyticsDeep Learning
Soft Skills
Analytical ThinkingProblem-SolvingIntellectual CuriosityAdaptabilityCollaboration
Tools & Technologies
GenAILLM API IntegrationRetrieval-Augmented GenerationDistributed ComputingCloud Computing
Industry Keywords
Data ScienceAdvanced AnalyticsBusiness IntelligencePerformance MetricsCross-Functional Collaboration

Tech Stack

Tools & technologies
CloudPythonPyTorchScikit-LearnSparkSQLTensorflow

About the role

Key responsibilities & impact
  • Design, develop, and deploy predictive and explanatory analytical solutions using machine learning, NLP, and generative AI
  • Address critical business problems, strengthen forecasting, refine incentive plan designs, and identify gaming behaviors
  • Deliver high-impact analytics and actionable insights into Sales and client behavior
  • Lead the design, development, and operationalization of a GenAI-enabled analytics solution synthesizing internal performance data and external competitive signals
  • Define success metrics and ongoing monitoring for GenAI analytics solutions
  • Build and evaluate models using modern ML frameworks such as TensorFlow and PyTorch, focusing on scalability, performance, and interpretability
  • Lead a team of high-performing data scientists
  • Establish and maintain relationships with cross-functional stakeholders across business teams
  • Architect and deploy robust, efficient, and scalable data pipelines and modeling solutions using modern cloud and distributed compute patterns
  • Stay current on machine learning, deep learning, and generative AI advancements and translate them into practical solutions
  • Lead analytics and measurement of key performance indicators
  • Own stakeholder and executive-level communications on initiative progress, including automated monthly measurement tied to strategic initiatives
  • Present findings, recommendations, and results to technical and non-technical audiences, including executive leadership

Requirements

What you’ll need
  • 5+ years of relevant work experience in data science, machine learning, and advanced analytics
  • Bachelor’s degree required, preferably in a quantitative field such as Economics, Finance, Computer Science, Mathematics, Statistics, or Engineering
  • Experience developing and deploying statistical, machine learning, and deep learning models using scikit-learn, PyTorch, or TensorFlow
  • Experience developing GenAI solutions, including LLM API integration, retrieval-augmented generation (RAG), and model evaluation
  • Strong analytical and conceptual thinking skills, with the ability to translate complex business problems into quantitative approaches and practical solutions
  • Proficiency in Python and SQL
  • Experience processing and analyzing large-scale structured and unstructured datasets using distributed computing frameworks such as Spark
  • Ability to synthesize complex analytical findings, develop effective data visualizations, and influence decisions across senior leadership and cross-functional stakeholders
  • Ability to work independently and collaboratively across teams, demonstrating strong problem-solving skills, intellectual curiosity, and adaptability
  • Preferred: Master’s degree or PhD in a quantitative field
  • Preferred: Stakeholder management at the executive level
  • Preferred: People leadership experience
  • Shift timing: 1 PM to 10 PM IST

Benefits

Comp & perks
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities