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Senior Manager – Digital Product Management
American Express. Surface trade-offs and sequencing choices across Product, Technology and Business teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technology delivery leadership, program and project management, and product portfolio management, with a strong focus on multi-team planning, capacity planning, and governance. Proven ability to translate business priorities into executable technology plans while managing risks and dependencies across complex organizational structures.
Highest-signal resume keywords
Technology Delivery LeadershipProgram/Project ManagementAgile MethodologiesPortfolio ManagementMulti-Team Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SDLCDemand ManagementCapacity PlanningRisk ManagementDependency ManagementPrioritizationExecution PlanningGovernancePI PlanningStakeholder Management
Soft Skills
CommunicationRelationship BuildingInfluencingProblem SolvingCollaboration
Industry Keywords
Business AdministrationBusiness ManagementComputer ScienceInformation TechnologyEngineeringMatrixed OrganizationTechnology InitiativesDelivery ProgressCross-Team PlanningExecutive-Level Communication
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Surface trade-offs and sequencing choices across Product, Technology and Business teams
- Lead and track delivery of priority technology initiatives
- Lead and orchestrate Pre-PI Planning, Scrum-of-Scrums, and other cross-team planning and delivery forums
- Manage impediments, risks, issues, dependencies and resourcing needs across teams and platforms
- Establish integrated delivery and release plans across teams and platforms
- Translate product strategies, roadmaps, business priorities and customer needs into executable technology plans
- Support and strengthen portfolio governance through integrated views of priorities, roadmaps, delivery progress, dependencies, capacity constraints and key decisions
- Build executive-level communications covering delivery progress, roadmaps, dependencies, pressure points, trade-offs and key decisions
- Build stakeholder relationships across Product, Engineering, Technology Delivery, Operations and Business teams
- Define and improve approaches to demand management, capacity planning, delivery governance and tracking
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Business Management, Computer Science, Information Technology, Engineering, and/or comparable experience
- Strong working knowledge of technology delivery, programme/project management, SDLC and Agile ways of working
- Strong working knowledge of product and portfolio management, including roadmaps, prioritisation, demand management, capacity planning and governance
- Knowledge of multi-team planning and delivery, including PI Planning or similar approaches, and relevant delivery management tools
- Significant experience leading complex technology programmes or delivery across multiple teams and platforms, from planning through execution to successful delivery
- Experience working across Product, Engineering, Technology Delivery, Operations and Business teams to translate business and product priorities into executable technology plans and shared outcomes
- Experience managing complex risks, dependencies, resource constraints and competing priorities, including identifying trade-offs and escalating decisions to senior leadership
- Experience leading or coordinating multi-team planning, including PI Planning or similar approaches, and contributing to portfolio governance, demand management, capacity planning and prioritisation
- Experience operating in a large, highly matrixed organisation and influencing across organisational boundaries
- Demonstrated technology delivery leadership combined with practical product and/or portfolio management experience
- Employment eligibility to work with American Express in the UK is required; visa sponsorship will not be pursued
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities