Senior Manager – Digital Product Management, AI Enterprise Platforms

American Express

. Develop a deep understanding of customer and developer needs through direct discovery, quantitative and qualitative analysis, product data, FDE learnings, and market insights .

Posted 9/23/2026full-timeUnited StatesSenior💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management for enterprise software and AI/ML products, with a strong focus on analytical skills, strategic decision-making, and cross-functional collaboration. Proven ability to influence stakeholders and drive product outcomes through evidence-based strategies and effective communication.

Highest-signal resume keywords

Product Management ExperienceAI/ML Product KnowledgeAnalytical SkillsExecutive CommunicationCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyQuantitative AnalysisQualitative AnalysisTechnical Feasibility AssessmentSuccess Metrics DefinitionInvestment PrioritizationHypothesis TestingProduct Data AnalysisScalability AssessmentComplex Problem Structuring

Soft Skills

Influencing StakeholdersStorytelling SkillsCollaborationDecision-MakingCustomer Engagement

Industry Keywords

Enterprise SoftwareDeveloper ProductsGenerative AIPlatform CapabilitiesMarket InsightsFDE LearningsProduct AdoptionValue RealizationCross-Functional OrganizationsEvidence-Based Trade-Offs

About the role

Key responsibilities & impact

Develop a deep understanding of customer and developer needs through direct discovery, quantitative and qualitative analysis, product data, FDE learnings, and market insights
Structure ambiguous problems, form and test hypotheses, and quantify and validate the highest-value opportunities
Define product strategy and outcomes, translating recurring customer and FDE needs into reusable platform capabilities
Determine what to standardize, scale, or leave use-case specific
Own multi-year roadmaps and investment priorities
Make evidence-based trade-offs across customer value, developer productivity, technical feasibility, scalability, economics, risk, and business value
Lead products from concept through delivery in close partnership with Engineering
Partner with FDE and internal customers to launch and scale products, accelerate adoption, validate value, and identify barriers to broader reuse
Define success metrics and value-realization measures using product data, experimentation, customer evidence, and economic analysis
Influence senior leaders and align Engineering and cross-functional partners around product strategy, priorities, trade-offs, and outcomes

Requirements

What you’ll need

5-8+ years of product management experience building enterprise software, platforms, developer products, or AI/ML and Generative AI products
Demonstrated experience taking complex technical products from concept through launch, adoption, and iteration
Exceptional analytical and product judgment
Ability to structure ambiguous problems, test hypotheses, and translate quantitative and qualitative evidence into product strategy, investment decisions, and measurable outcomes
Strong understanding of AI/ML and Generative AI products, platforms, and application architectures
Technical fluency to partner deeply with Engineering and Data Science
Proven ability to influence senior stakeholders and drive decisions across complex, cross-functional organizations
Excellent executive communication and storytelling skills
Visa sponsorship may be provided for certain positions depending on business requirements and applicable laws

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities