Senior Manager – Global Lounge Design Strategy

American Express

. Collaborate with internal American Express teams and external agencies to optimize Card Member spaces and bring the brand to life in new and memorable ways .

Posted 10/20/2026full-timeNew York City • New York • United StatesSenior💰 $103,750 - $174,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial interior design and branded environmental design, with a strong ability to manage design projects from conceptualization to execution while effectively communicating design narratives to stakeholders.

Highest-signal resume keywords

Commercial Interior DesignBranded Environmental DesignSpace PlanningDesign Narrative CommunicationProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Design PrinciplesInterior Design Drawings InterpretationConstruction Processes UnderstandingFurniture PlanningCost AnalysisTechnical DocumentationBudgetingRisk AssessmentFloorplan DevelopmentMaterial Specifications

Soft Skills

Effective CommunicationCollaborationCreative BriefingStakeholder InfluenceCuriosity

Industry Keywords

Environmental Brand DirectionDesign OversightConstruction FabricationDesign DevelopmentProject AsksStatus UpdatesTimely DeliverablesInterior Design Agencies LiaisonArchitect Partners CollaborationPermanent Physical Space Design

About the role

Key responsibilities & impact

Collaborate with internal American Express teams and external agencies to optimize Card Member spaces and bring the brand to life in new and memorable ways
Manage environmental brand direction and design oversight across existing space audits, conceptual design, design development, drawing reviews and submittals, construction/fabrication, and post-construction and punch
Liaise with interior design agencies and architect partners through creative briefing, defining project asks, providing design direction, creating requests for proposals, and leading status updates
Support American Express product, operations, and real estate business units with design status updates, planning exercises, and timely deliverables
Participate in team meetings, reviews, phone calls, and communication between project teams

Requirements

What you’ll need

7-10 years of experience in commercial interior design, branded environmental design, or similar discipline
Passionate, curious, and knowledgeable about great branded hospitality environments and experiences
Strong sense of design principles and understanding of permanent physical space design with a brand lens
Ability to craft and communicate a purposeful design narrative that drives feedback and the decision-making process
Familiarity with space planning, floorplans, furniture planning, and adjacencies
Understanding of production and construction processes, including documentation, timelines, budgeting, and terminology
Ability to read and interpret interior / architectural design drawings, construction drawings, and technical documentation
General knowledge of furniture and material specifications
Understanding of cost analyses, risks, tradeoffs, and prioritization
Ability to clearly communicate design solutions both verbally and visually to influence stakeholders with varying degrees of subject matter expertise
Ability to manage multiple projects in various phases simultaneously, meeting budget and timeline expectations
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities