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Senior Manager, UK Chief Risk Officer, Technology Risk
American Express. Participate in the Risk Appetite Framework refresh process and align UK International Legal Entity Technology Risk metrics with Enterprise metrics where possible .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Technology Risk Management, including regulatory compliance and risk assessment methodologies. Proven ability to lead teams, influence stakeholders, and communicate effectively with regulators and senior leadership.
Highest-signal resume keywords
Technology Risk ManagementRegulatory ComplianceRisk Assessment MethodologiesGovernance, Risk and Compliance ToolsTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk Appetite FrameworkRisk Metrics DevelopmentRegulatory Change ManagementData Aggregation and ReportingOperational Resilience
Soft Skills
Relationship ManagementInfluence ManagementProblem SolvingCommunication SkillsTeam Building
Tools & Technologies
ArcherServiceNow
Certifications & Qualifications
Cybersecurity CertificationOperational Resilience CertificationBusiness Continuity Management CertificationDisaster Recovery CertificationAI Risk Management Certification
Industry Keywords
UK Regulatory LandscapeFCA/PRA Supervisory ExpectationsDORAGDPREU Artificial Intelligence Act
Tech Stack
Tools & technologiesCyber SecurityServiceNow
About the role
Key responsibilities & impact- Participate in the Risk Appetite Framework refresh process and align UK International Legal Entity Technology Risk metrics with Enterprise metrics where possible
- Collaborate with enterprise risk type 2LOD teams to coordinate challenge of enterprise and local risk type 1LOD teams
- Understand and communicate the legal entity Technology Risk profile using aggregated data and reporting
- Serve as the main Technology Risk contact for regulators, Audit, International Legal Entity leadership, and Technology Risk program/results requests
- Represent Technology Risk on legal-entity committees and at board meetings as required
- Contribute to International Legal Entity Technology Risk policies and frameworks to ensure UK compliance
- Influence Enterprise Technology Risk frameworks, policies, and programs to ensure they are fit for purpose and support their deployment
- Advise the business on effective execution and applicability of Technology Risk frameworks
- Coordinate with the Enterprise Risk Lead on second-line testing, risk assessments, risk appetite reviews, and review/challenge activities
- Ensure effective communication and aggregation of risks between the International Legal Entity and Enterprise
- Support the UK CRO in oversight duties, reviewing Technology Risk issues and findings and overseeing remediation
- Lead second-line oversight of regulatory change management relating to Technology Risk
- Develop legal-entity metrics dashboards, including Risk Appetite Framework metrics, aligned with regulatory requirements
- Perform second-level reviews of IT, Information Security, Data, AI, and Business Disruption risk questionnaires submitted to regulators
- Participate in operational resilience incident communication channels and monitor incidents that may require regulatory notification under requirements such as DORA
Requirements
What you’ll need- 5+ years of leadership experience in risk management or a similar role
- Strong business acumen with a risk-reward control perspective
- Experience interacting with regulators and familiarity with the UK regulatory landscape and requirements
- Working understanding of UK and EU regulatory requirements applicable to technology, data, cybersecurity, resilience, and AI risks
- Knowledge of FCA/PRA supervisory expectations, DORA, GDPR, the EU Artificial Intelligence Act, the UK Government's AI Regulation Framework, NCSC CAF, and UK/EU data protection requirements
- Understanding of risk assessment methodologies, frameworks, and industry standards
- Experience with Governance, Risk and Compliance tools such as Archer or ServiceNow
- Ability to manage multiple priorities under pressure
- Fluency in English, verbal and written
- Proven ability to build, inspire, and coach a team
- Excellent relationship and influence management skills
- Strong integrity and ability to challenge and be challenged
- Ability to identify issues, deliver and escalate findings, and advise on solutions to correct issues or mitigate risks
- Ability to communicate oversight findings to colleagues, business partners, and senior leaders
- Strong verbal and written communication skills
- Advanced degree in business, economics, engineering, or a related field is preferred
- Industry certifications in cybersecurity, operational resilience, business continuity management, disaster recovery, or AI risk management are preferred
- Offer of employment is conditioned upon successful completion of a background verification check
- Visa sponsorship may be provided for certain positions depending on business requirements, cost, and applicable laws
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities