Senior Manager, US SME Sales Collateral

American Express

. Own and evolve the field collateral strategy and roadmap .

Posted 9/24/2026full-timeNew York City • New York • United StatesSenior💰 $103,750 - $174,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in field marketing strategy, collateral development, and project management, with a strong focus on collaboration and communication across multiple business units. Proven ability to lead teams and manage external partnerships while ensuring compliance and operational governance.

Highest-signal resume keywords

Field Marketing StrategyProject ManagementContent DevelopmentAnalytical SkillsPeople Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Collateral DevelopmentGovernance ProcessesPerformance MeasurementOperational WorkflowsRisk Management

Soft Skills

CollaborationInfluencingCommunicationAttention to DetailGrowth Mindset

Tools & Technologies

Field Resource CenterMarketing Operations

Industry Keywords

B2B ProductsAmerican ExpressComplianceStakeholder ManagementExecutive Communications

About the role

Key responsibilities & impact

Own and evolve the field collateral strategy and roadmap
Translate business and product priorities into impactful field marketing
Lead the end-to-end development, governance, and execution of collateral with Sales, Product, Legal, and Compliance
Develop strategy for field collateral related to Amex product launches and refreshes, including B2B products and solutions
Drive adoption and measurable business impact of field collateral
Expand usage across target audiences and evolve performance measurement
Manage external agency partners delivering compliant field marketing materials
Manage timelines, dependencies, approvals, risks, and executive communications
Lead and develop a Sr. Analyst and Marketing Operations Analyst
Direct execution, prioritization, and deployment of updates and enhancements
Ensure 100% availability of assets within the Field Resource Center
Serve as Collateral SME across the broader GLAMM organization
Lead and enhance MCM operational governance processes, including record retention, standard operating procedures, control updates, operational workflows, and risk management initiatives

Requirements

What you’ll need

5+ years of relevant experience
Strong project management skills and great attention to detail, with the ability to independently move multiple projects forward in parallel
Natural collaborator and excellent influencer who enjoys working with and through others to drive success across multiple business units and stakeholders
Excellent communication skills, with ability to communicate through various written mediums, presentations, training sessions, etc.
Strong executive presence and the ability to communicate effectively will all levels of management
Known for exhibiting strong growth mindset, being proactive and comfortable acting with autonomy
Team player with a willingness to have fun
Significant marketing strategy, content development and partnership management experience
Proven analytical and strategic thinking skills as it relates to content development
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship
Field support experience is a plus
People Leadership experience is a plus

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities