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Senior Marketing Analyst – Risk Management
American Express. Manage onboarding and offer set-up for Global Amex Offers, ensuring successful set-up, execution, and delivery within the Amex Offers Ecosystem .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Marketing Operations and Campaign Management, with a strong focus on process excellence and stakeholder collaboration. Proven ability to lead cross-functional initiatives and drive results through analytical problem-solving and innovative thinking.
Highest-signal resume keywords
Marketing Operations ExperienceProject Management SkillsAdvanced Excel ProficiencyStakeholder Relationship ManagementAnalytical Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Marketing OperationsCampaign ManagementProcess ExcellenceProject ManagementAnalytical SkillsVBATableauPythonAIAttention to Detail
Soft Skills
Relationship ManagementCollaborationInfluencing SkillsCommunication SkillsCoaching and Mentoring
Certifications & Qualifications
Bachelor’s DegreePost Graduation CertificationPGDMaster’s Degree
Industry Keywords
Amex Offers EcosystemMarketing Campaign OnboardingCross-Functional InitiativesStakeholder ManagementContinuous Improvement
Tech Stack
Tools & technologiesPythonTableauVBA
About the role
Key responsibilities & impact- Manage onboarding and offer set-up for Global Amex Offers, ensuring successful set-up, execution, and delivery within the Amex Offers Ecosystem
- Review and validate all end-to-end Amex Offers process steps
- Own and complete Marketing Campaign Onboarding process steps
- Execute timely change requests applicable to the Offers construct
- Collaborate with US, LACC, EMEA, and APAC colleagues and other Marketing teams for seamless offer delivery
- Build team capabilities through coaching, knowledge sharing, succession planning, and mentoring new team members
- Foster a high-performance, collaborative culture with accountability, risk awareness, and continuous improvement
- Lead complex cross-functional initiatives, providing strategic direction and subject matter expertise while influencing stakeholders
- Lead discussions and provide concise updates in leadership forums
- Manage stakeholders, streamline and standardize processes, and drive process transformation
- Perform quality reviews of all offers
- Work with Technology partners to set up, track, and validate offers, resolve issues, and ensure successful launches
- Meet the evolving needs of Partners, Card Members, and Merchants
Requirements
What you’ll need- Prior experience of Marketing Operations, MarTech, Execution, and/or Marketing a plus
- Strong relationship management skills; ability to influence and collaborate across multiple partners and stakeholders
- Proven ability to independently manage multiple workstreams and consistently drive results
- Strong attention to detail and accountability to drive flawless execution
- Project management skills with a strong focus on process excellence
- Analytical and systematic approach to problem solving
- Knowledge of advanced Excel, VBA, Tableau, Python and AI highly desirable
- Ability to think innovatively and challenge the status quo
- Excellent verbal and written communication
- Desire to work in a fast-paced, dynamic environment
- Bachelor’s degree in a relevant/quantitative field
- 5+ years of experience
- Post Graduation certification, PGD, or Master’s preferred, preferably in Marketing
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- Background verification check as a condition of employment