Senior Product Designer

American Express

. Partner with Product and Engineering to identify customer opportunities, shape product direction, and design Membership experiences from concept through launch .

Posted 10/16/2026full-timeNew York City • New York • United StatesSenior💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in UX and UI design, with a strong focus on creating AI-powered Membership experiences and interactive prototypes. Proven ability to collaborate with cross-functional teams to deliver high-quality product experiences that balance customer needs and technical feasibility.

Highest-signal resume keywords

7+ Years Of Experience In Product DesignStrong Product ThinkingExperience With AI-Assisted ToolsStrong Understanding Of Interaction DesignExperience With Design Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

UX DesignUI DesignInteraction DesignInformation ArchitectureVisual DesignUsability PrinciplesPrototypingDesign SystemsUser-Centered DesignAI-Powered Design

Soft Skills

Strong CommunicationCollaboration SkillsGrowth MindsetCuriosity About AI

Tools & Technologies

CursorClaude CodePrototyping ToolsDesign ResourcesReusable Components

Industry Keywords

Digital Product ExperiencesConsumer-Facing ProductsProduct Development LifecycleAI-Assisted Design WorkflowsHigh-Quality Product Experiences

About the role

Key responsibilities & impact

Partner with Product and Engineering to identify customer opportunities, shape product direction, and design Membership experiences from concept through launch
Lead end-to-end UX and UI design, translating customer insights and business priorities into high-quality product experiences
Rapidly explore, prototype, and validate ideas, refining solutions toward production
Create storyboards, wireframes, prototypes, information architecture diagrams, and user journey maps for demonstrations and user testing
Balance customer needs, technical feasibility, speed, and design quality
Create and maintain UI/UX resources, including content templates, samples, and guidelines
Create future-state concepts to help stakeholders understand possibilities and make product decisions
Set standards for interaction design, usability, accessibility, and visual craft
Influence product and design decisions through clear thinking and storytelling
Define AI-powered Membership experiences, including conversational interfaces, intelligent recommendations, and agentic experiences
Translate emerging AI capabilities into intuitive, useful, and trustworthy customer experiences
Develop interaction patterns and design principles for AI-native experiences
Champion AI-assisted and agentic design workflows
Work directly with Engineers to bridge design and code using working prototypes and reusable components
Experiment with tools and collaboration methods to accelerate delivery

Requirements

What you’ll need

7+ years of experience in product design, UX design, interaction design, or a related discipline
Portfolio demonstrating successful digital product experiences
Strong product thinking and experience designing and shipping consumer-facing web or mobile products
Experience partnering with Product Managers and Engineers throughout the full product development lifecycle
Experience using AI-assisted tools and workflows for design exploration, prototyping, or product development
Experience creating interactive or code-based prototypes using tools such as Cursor, Claude Code, or similar platforms
Strong understanding of interaction design, user-centered design, information architecture, visual design, and usability principles
Ability to move between high-level concepts and production-ready design
Experience with design systems, reusable components, and modern digital product development practices
Strong communication and collaboration skills; ability to articulate design decisions and influence product direction
Growth mindset and curiosity about AI and emerging technologies
Employment eligibility to work with American Express in the United States; visa sponsorship will not be pursued

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities