Senior Product Designer, Venues

American Express

. Lead design work from discovery and concept through detailed design, delivery, and iteration for complex B2B SaaS workflows across restaurants, wineries, venues, and internal operations .

Posted 10/7/2026full-timeUnited StatesSenior💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B SaaS product design, focusing on user experience, prototyping, and cross-functional collaboration. Proficient in translating customer insights and business requirements into scalable product solutions using design systems and tools like Figma.

Highest-signal resume keywords

B2B SaaS Product DesignUser Experience (UX) SkillsPrototyping with FigmaCustomer Research LeadershipCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DesignInformation ArchitectureMulti-Step FlowsHigh-Fidelity ExecutionVisual Design JudgmentInteraction DesignSystems ThinkingUsability TestingDesign ArtifactsEdge Case Identification

Soft Skills

Clear CommunicationAttention to DetailCollaborative Approach

Tools & Technologies

FigmaAI-Enabled Prototyping Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

B2B SaaSOperational ToolsEnterprise WorkflowsMarketplace PlatformsDesign SystemsUser FlowsWireframesPrototypesCustomer ConversationsDesign Culture

Tech Stack

Tools & technologies

iOS

About the role

Key responsibilities & impact

Lead design work from discovery and concept through detailed design, delivery, and iteration for complex B2B SaaS workflows across restaurants, wineries, venues, and internal operations
Select appropriate design artifacts, including journey maps, service blueprints, user flows, wireframes, prototypes, interaction models, and high-fidelity specifications
Lead customer conversations, usability sessions, and other research activities; synthesize findings into insights, recommendations, and product opportunities
Translate customer feedback, business requirements, product data, and technical constraints into usable, scalable product experiences
Prototype concepts, workflows, and interaction patterns using Figma and AI-enabled prototyping tools
Consider product ecosystem dependencies, cross-platform consistency, edge cases, permissions, settings, data states, and operational workflows
Partner with product managers, engineers, design leads, researchers, data partners, and cross-functional stakeholders to define requirements and priorities
Present design decisions, rationale, tradeoffs, and product strategy to peers, partners, and leadership
Use and contribute to design systems, UX patterns, and product standards for consistency, accessibility, and quality
Improve team process, tooling, and collaboration practices
Engage with other designers to exchange ideas, share skills, provide feedback, and contribute to design culture

Requirements

What you’ll need

Bachelor's Degree
At least 5 years of hands-on experience in or with a product design organization
Experience designing B2B SaaS products, operational tools, enterprise workflows, marketplace platforms, or other complex systems
Strong product thinking connecting design decisions to customer and business outcomes
Experience leading customer research activities, including customer conversations, usability testing, and synthesizing findings
Strong UX skills across information architecture, multi-step flows, cross-platform experiences, prototyping, and high-fidelity execution
Ability to handle complex projects, identify edge cases and dependencies, and bring clarity to ambiguous problem spaces
Strong visual and interaction design judgment, including layout, typography, hierarchy, accessibility, usability, and systems thinking
Expert knowledge of Figma and experience building organized, component-driven designs
Comfortable prototyping with AI-enabled tools and experimenting with new tools and process enhancements
Clear, proactive communication with strong attention to detail and a collaborative approach
Ability to present design solutions, rationale, and strategy to peers, partners, and leadership
Experience working closely with product and engineering partners in a cross-functional product development model
Portfolio of relevant product design work illustrating role, process, decision-making, and impact
Experience designing native iOS app experiences is a plus

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities