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Senior Product Manager – Customer Data Platform, Adobe Experience Platform
American Express. Define and execute the product vision, strategy, and roadmap for assigned Adobe CDP capabilities.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and executing product vision and strategy for Customer Data Platforms, with a strong focus on stakeholder alignment, data governance, and compliance. Proven ability to drive product development and enhance customer engagement through effective collaboration with cross-functional teams.
Highest-signal resume keywords
Product Management ExperienceCustomer Data Platforms (CDPs)Agile Product Management PracticesStakeholder Management SkillsData Governance and Privacy Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyProduct RoadmapsProduct BacklogsAnalytical SkillsProblem-Solving SkillsDecision-Making Skills
Soft Skills
Excellent CommunicationPresentation SkillsInfluencing Skills
Tools & Technologies
Adobe Experience Platform (AEP)Adobe Real-Time CDPAdobe Journey OptimizerCustomer Journey AnalyticsCloud-Based Data Platforms
Industry Keywords
Marketing Technology (MarTech)Digital MarketingCustomer EngagementCustomer IdentityAudience Segmentation
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Define and execute the product vision, strategy, and roadmap for assigned Adobe CDP capabilities.
- Drive product development across customer profile, identity, audience management, targeting, activation, and marketing data products.
- Partner with data engineering teams to define customer data requirements, data quality expectations, and governance standards.
- Ensure products support scalable, reusable, and compliant customer data capabilities.
- Translate business strategy and customer needs into prioritized product roadmaps and investment plans.
- Partner with business stakeholders to identify opportunities that improve customer engagement, personalization, and marketing effectiveness.
- Evaluate market trends and Adobe platform capabilities to evolve the product roadmap.
- Develop and prioritize product backlogs aligned to business outcomes and customer value.
- Collaborate with Engineering, Architecture, UX, and Delivery teams to ensure successful implementation.
- Serve as the primary product partner across Marketing, Technology, Analytics, Privacy, Operations, and Architecture teams.
- Build stakeholder alignment while balancing business priorities, technical constraints, and delivery timelines.
- Define and monitor product KPIs, adoption metrics, operational health, and business outcomes.
- Champion continuous improvement across product processes and customer experiences.
- Ensure compliance with enterprise governance, privacy, and data management standards.
Requirements
What you’ll need- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 5+ years of Product Management experience delivering enterprise digital products or platforms.
- Experience with Customer Data Platforms (CDPs), Marketing Technology (MarTech), Digital Marketing, or Customer Engagement platforms.
- Proven experience defining product strategy, roadmaps, and managing product backlogs.
- Strong understanding of Agile product management practices.
- Experience working closely with Engineering, Data, UX, and Business stakeholders.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication, presentation, and stakeholder management skills.
- Demonstrated ability to influence cross-functional teams without direct authority.
- Preferred: Experience with Adobe Experience Platform (AEP), Adobe Real-Time CDP, Adobe Journey Optimizer, Customer Journey Analytics, or related Adobe Experience Cloud products.
- Preferred: Experience with customer identity, audience segmentation, targeting, personalization, or customer profile capabilities.
- Preferred: Familiarity with customer data governance, privacy regulations, and consent management.
- Preferred: Experience working with cloud-based data platforms and modern data architectures.
- Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions.
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities