Senior Product Manager – Venues

American Express

. Own product strategy and roadmap for a key area of Venue Product.

Posted 10/15/2026full-timeUnited StatesSenior💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital product management, with a strong focus on developing product strategy, roadmaps, and delivering impactful products through collaboration with cross-functional teams. Proficient in using qualitative and quantitative data to inform decisions and measure product performance while navigating ambiguity and risk.

Highest-signal resume keywords

Digital Product ManagementProduct Strategy DevelopmentEnd-to-End Product DevelopmentAnalytical SkillsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product RoadmapProduct DevelopmentSuccess Metrics DefinitionQualitative Data AnalysisQuantitative Data Analysis

Soft Skills

Strong Communication SkillsCreative Problem-SolvingStakeholder InfluenceAdaptability

Industry Keywords

Hospitality TechnologyCustomer ExperienceCompliance StandardsRisk Management

About the role

Key responsibilities & impact

Own product strategy and roadmap for a key area of Venue Product.
Represent venue partners by understanding their workflows and evolving needs through customer engagement, research, data, and customer-facing teams.
Develop understanding of the hospitality technology landscape, emerging customer needs, and competitive trends to identify product opportunities.
Lead products and features from discovery and definition through development, launch, measurement, and iteration with Engineering and Design.
Define success metrics and evaluate product performance using qualitative and quantitative insights.
Partner with Engineering, Design, Data, Operations, and business stakeholders to align priorities, navigate tradeoffs and dependencies, and deliver high-quality customer experiences.
Balance customer value, business impact, technical complexity, risk, and scalability when prioritizing investments.
Establish clear requirements and outcomes, identify risks and dependencies, and help teams navigate ambiguity.
Partner with stakeholders on compliance, privacy, and risk standards.
Share insights and best practices and contribute to product culture and continuous improvement.

Requirements

What you’ll need

3–5 years of experience in digital product management, with a track record of delivering impactful products or features.
Demonstrated ability to develop product strategy and roadmaps and translate business objectives, customer needs, and insights into clear priorities.
Experience leading end-to-end product development, from discovery and requirements definition through launch, measurement, and iteration.
Strong analytical skills, with experience using qualitative and quantitative data to inform product decisions and measure outcomes.
Strong product judgment and a passion for technology, customer experience, and building products that solve meaningful problems.
Experience partnering closely with Engineering and Design, with an understanding of technical concepts, user experience, and modern product development practices.
Strong written and verbal communication skills, with the ability to clearly articulate product strategy, priorities, requirements, and tradeoffs to technical and non-technical audiences.
Demonstrated ability to build strong cross-functional relationships and influence stakeholders without direct authority.
Ability to thrive in a fast-paced environment, navigate ambiguity and change, and bring structure to complex customer and business problems.
Creative and strategic problem-solving skills, including the ability to identify opportunities in evolving or undefined problem spaces.
Thoughtful approach to product decisions, with an understanding of how to identify, assess, and navigate risk.

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities