Senior Technical Product Manager – Agentic Identity

American Express

. Own the product roadmap and delivery for customer access, consent, authorization, and agent identity, from problem framing through launch, measurement, adoption, and iteration .

Posted 10/16/2026full-timeUnited StatesSenior💰 $123,000 - $215,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management and development, particularly in identity products, authorization, and secure API integrations. Capable of translating complex requirements into actionable plans while balancing customer needs with regulatory and technical constraints.

Highest-signal resume keywords

Product Management ExperienceAPI DevelopmentAuthorization FlowsCross-Functional LeadershipIdentity Standards Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DevelopmentIdentity ProductsAuthorizationDelegated AccessConsent CaptureAPI IntegrationsPerformance MeasurementUser StoriesAcceptance CriteriaTechnical Tradeoffs

Soft Skills

Relationship BuildingCommunication SkillsCustomer-Focused JudgmentDecision-MakingRisk Assessment

Tools & Technologies

OAuthOpenID ConnectLarge Language ModelsAI AgentsDeveloper Platforms

Industry Keywords

CompliancePrivacyRisk ManagementData GovernanceEnterprise Identity

About the role

Key responsibilities & impact

Own the product roadmap and delivery for customer access, consent, authorization, and agent identity, from problem framing through launch, measurement, adoption, and iteration
Partner with engineering, Enterprise Identity, security, privacy, risk, and product teams to deliver secure customer account-connection patterns
Define requirements for authentication, delegated access, authorization, permissions, consent capture, additional-access requests, customer control, agent identity, and revocation
Define when capability or permission changes require additional customer consent and preserve existing access when permissions remain sufficient
Ensure permissions are understandable to customers and technically enforceable as tools, partner models, and agent capabilities evolve
Define reusable access, authorization, and consent patterns and drive adoption with engineering and domain teams
Translate customer, policy, and technical constraints into prioritized requirements, user stories, acceptance criteria, and delivery plans
Define success measures and monitoring for customer completion, friction, authorization success, permission enforcement, and traceability of agent actions
Use performance and customer-experience signals to prioritize improvements
Support development and release planning, manage cross-functional dependencies, and communicate decisions, risks, and tradeoffs
Collaborate with Product Strategy & Integrations, Product Operations, domain product teams, Enterprise Identity, Legal, Compliance, Privacy, Risk, Information Security, and data-governance partners

Requirements

What you’ll need

6-8+ years of experience in product management, product development, software engineering, platform products, APIs, developer tools, identity products, AI products, or partner-enabled digital experiences
Experience delivering identity, delegated access, authorization, consent, account linking, or secure API integrations
Strong product-management experience moving platform, API, integration, identity, or infrastructure capabilities from alignment through launch, measurement, adoption, and iteration
Comfort discussing APIs, OAuth and authorization flows, agent identity, schemas, technical tradeoffs, and platform architecture with engineers and architects
Experience working with engineering, architecture, security, legal, compliance, privacy, risk, or data-governance stakeholders
Ability to balance customer, business, partner, technical, and regulatory needs; assess tradeoffs and risks; gain buy-in; and make evidence-based decisions
Strong cross-functional leadership, relationship-building, and communication skills in a complex, regulated environment
Customer-focused judgment and ability to balance usability, security, reliability, reuse, and delivery speed
Bachelor’s degree or equivalent experience (preferred)
Experience with large language models, AI agents, Model Context Protocol, function calling, tool orchestration, or AI platform products (preferred)
Experience building or managing APIs, SDKs, developer platforms, partner integrations, ecosystem products, or platform capabilities used by multiple consumers (preferred)
Familiarity with OAuth, OpenID Connect (OIDC), or related identity standards (preferred)
Employment eligibility to work with American Express in the United States; the company will not pursue visa sponsorship

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities