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American Express

Site Reliability Engineer I

American Express

. Collaborate with Software Engineering teams to support development and implementation of features that enhance system resilience, scalability, and performance .

Posted 10/9/2026full-timeBengaluru • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Site Reliability Engineering (SRE) practices, including automation, disaster recovery, and chaos engineering. Proficient in modern observability tools and cloud platforms, with a strong focus on system resilience and performance optimization.

Highest-signal resume keywords
Site Reliability Engineering (SRE)Automation Tools and FrameworksCloud Platforms (AWS, Azure, GCP)Containerization Technologies (Kubernetes, Docker)Observability Tools (Splunk, Prometheus, Grafana)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Infrastructure as Code (IaC)Chaos EngineeringDisaster Recovery PlanningLinux/Unix SystemsObject-Oriented Programming (Java)Scripting Languages (Python, Bash)Performance AnalysisMicroservices ArchitectureError BudgetingService-Level Objectives (SLOs)
Soft Skills
CollaborationCommunication
Tools & Technologies
Elastic SearchGrafanaPrometheusSplunk
Certifications & Qualifications
Advanced Certification in Site Reliability Engineering (SRE)
Industry Keywords
Business Continuity StrategiesResiliency TestingObservability StackTechnology Operations

Tech Stack

Tools & technologies
AWSAzureCloudDockerGoogle Cloud PlatformGrafanaJavaKubernetesLinuxMicroservicesPrometheusPythonSplunkUnix

About the role

Key responsibilities & impact
  • Collaborate with Software Engineering teams to support development and implementation of features that enhance system resilience, scalability, and performance
  • Develop and implement automation tools and frameworks, including infrastructure as code (IaC) practices, to reduce manual intervention and improve system efficiency
  • Contribute to architectural design discussions, incorporating reliability, scalability, and performance considerations
  • Design and execute chaos engineering experiments and other resiliency testing methods
  • Support development and implementation of disaster recovery plans and business continuity strategies
  • Promote and implement best practices such as error budgeting, service-level objectives (SLOs), and service-level indicators (SLIs)
  • Collaborate with product and business teams to align technology initiatives with business objectives

Requirements

What you’ll need
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, and/or comparable experience; advance degree preferred
  • Knowledge of modern observability stack – Splunk, Elastic Search, Prometheus, Grafana
  • Knowledge of containerization technologies (e.g., Kubernetes, Docker) and microservices architecture
  • Knowledge of observability tools and methodologies, including experience with logging, monitoring, tracing, and performance analysis platforms
  • Knowledge of cloud-based Site Reliability Engineering (SRE) practices and experience with public cloud platforms such as AWS, Azure, or Google Cloud
  • Experience in software development, or technology operations, with a focus on Site Reliability Engineering
  • Experience in Linux/Unix systems, object-oriented programming languages (e.g., Java), scripting languages (e.g., Python, Bash), and cloud platforms (e.g., AWS, Azure, GCP)
  • Advanced certification in Site Reliability Engineering (SRE) or related is a plus
  • Successful completion of a background verification check

Benefits

Comp & perks
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities